Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,267 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"The benefits are good and two weeks paid vacation for your first two years is a plus." ((in 580 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 383 reviews)); "Great people and company to work for" ((in 181 reviews)); "Work life balance is good" ((in 68 reviews)); "Work from home is nice" ((in 60 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 281 reviews)); "Long hours and maybe weekends" ((in 149 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 89 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 54 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)

James C. Fish, Jr

75% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

4.0

Mar 28, 2019

S. Calif. WM Rating

District manager

Recommend

CEO approval

Business Outlook

Pros

Professional organization/Reasonable pay incentives/benefit package

Cons

Limited upper management opportunity/Internal politics/long hours

WM Response

7y

Thank you for your review! We are glad to hear you benefitted from our comprehensive compensation and benefits package. Our growth opportunities are currently a large focus for our senior leaders and we are constantly looking for ways to improve. We encourage everyone to explore furthering their career with Waste Management by visiting careers.wm.com and joining our Talent Network to keep informed about our other upcoming improvements.

1.0

Mar 27, 2019

Terrible management

Rear load driver

Recommend

CEO approval

Business Outlook

Pros

Average pay, but above average workload

Cons

Absolutely everything about management..I worked for erie hauling for 9 years before I quit. I watched at least 40 employee be fired. A lot of which who did not deserve it. Always be looking over your shoulder.

WM Response

7y

Thank you for your review and feedback. At Waste Management, we continually strive to ensure that management is providing the best leadership to our teams by creating an environment that fosters the success of our employees and our business. We appreciate your feedback as we continue to learn and grow as a company.

3.0

Jan 17, 2019

Great Benefits, Highly Political Interoffice Bureaucracy

Strategic account manager

Recommend

CEO approval

Business Outlook

Pros

Great 401k matching and plan, ESPP stock plan is a deal, health and dental aren't bad. Remote working is allowed in some cases.

Cons

WM is a huge company, so people can have vastly different experiences. I reported to an office out of Connecticut. If you weren't one of the favorites of the leadership team of that division, your career was dead. You weren't going anywhere. The leader of the group is a smart guy who can execute, but he and his inner circle have some silly ideas that they want validated by a chorus of 'yes-men.' Bottom-line: If you can handle faking it and pretending to like terrible ideas and inefficient processes for the decent pay and benefits, then go for it. If you have to speak your mind, work somewhere else because you wont' last long.

WM Response

7y

Thank you for taking the time to write a review. We’re continually striving to ensure our management teams are efficient and providing the best leadership to all employees. We appreciate your feedback as we continue to learn and grow as a company.

Viewing 415 - 417 of 4,011 Reviews

Jobs at WM

$5,000 Sign-On Bonus Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

$5,000 Sign-On Bonus Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

Driver Non-CDL Med (WMHS), RWCS

Mayaguez, PR

View job

Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K

WM

WM reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

S. Calif. WM Rating

Terrible management

Great Benefits, Highly Political Interoffice Bureaucracy

Jobs at WM

WM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

WM reviews FAQs

Company ratings over time

Jobs at WM