Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,272 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 575 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 391 reviews)); "Great people and company to work for" ((in 177 reviews)); "There is a great culture here." ((in 79 reviews)); "work life balance is good" ((in 67 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 263 reviews)); "Long hours and lots of labor" ((in 146 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 88 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 49 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,016 total reviews)

James C. Fish, Jr

74% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

3.0

May 2, 2023

Pays well, poor culture

Director

Recommend

CEO approval

Business Outlook

Pros

Excellent Pay, Hybrid office culture

Cons

Culture at corporate is poor to non-existent.

WM Response

3y

Thank you for taking the time to leave a review and express your concerns. We value all feedback and love to hear recommendations on how to provide a more positive work experience best.

5.0

Apr 27, 2023

Good place to work

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, work from home.

Cons

Really can not think of any

WM Response

3y

Thank you for your review and many years of service at WM! We are proud to be able to offer a comprehensive benefits package to all our eligible employees. We’re happy to hear that you have had such a positive experience while working for WM.

4.0

Apr 14, 2023

Great pay

Lead diesel technician

Recommend

CEO approval

Business Outlook

Pros

Fairly easy work, paid crazy to travel, and made some friendships that will last a lifetime.

Cons

It is trash so there will be trucks u just want to be like hell no I'm not touching that, management usually doesn't understand anything about what there managing. Just number guys. Makes it a pain when they don't understand why something won't be done in a time manner.

WM Response

3y

Thank you for this! We’re committed to offering our people an environment they can thrive in. We‘re happy to hear about your positive experience with Colonial Life and can’t thank you enough for all of this valuable feedback.

Viewing 664 - 666 of 4,016 Reviews

Jobs at WM

Utility Worker 2pm - 10:30pm

WM

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