Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,273 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 580 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 385 reviews)); "Great people and company to work for" ((in 186 reviews)); "There is a great culture here." ((in 79 reviews)); "Work life balance is good" ((in 67 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 269 reviews)); "Long hours and maybe weekends" ((in 140 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 91 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 62 reviews)); "Favoritism has been noticed and if you don’t play their game then you will just be one of the flock." ((in 45 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Lewisville , Portland , Commerce , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,017 total reviews)

James C. Fish, Jr

74% approve of CEO

64% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

WM has an employee rating of 3.5 out of 5 stars, based on 4,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Aug 5, 2022

Job that's a job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really really good work environment

Cons

Compensation is not enough for the work load

WM Response

3y

Thank you for expressing your concerns. WM values all feedback and continually strives to ensure we are setting up our team members to succeed. The key to our success is our people, and we continue to make strides in providing the best work experience possible.

1.0

Aug 4, 2022

Not a good idea.

Route driver

Recommend

CEO approval

Business Outlook

Pros

Decent insurance (get what you pay for) Mostly decent coworkers

Cons

Worked like a dog day in and day out. Constantly asking what's taking so long. Claims that safety is top priority, yet continuous complaining that you should be faster. New guys are short trained and thrown to the wolves and senior guys are constantly expected to take up slack. There are much better jobs out there that pay less but are better.. This job will drive you into the ground and make you a bitter person. Constantly dropping the ball on contracts and losing lots of customer contracts cause they charge to much. Let's lazy people be lazy while hard working guys get to do extra work.

WM Response

3y

Thank you for taking the time to leave such a detailed review. We value all feedback from our former and current employees. We continually strive to ensure that our management is providing the best leadership to our teams and make every effort to ensure the safety of our team members. The key to our success is our people, and we continue to make strides in providing the best work experience possible.

3.0

Aug 4, 2022

worked at EAA under waste management for 3 weeks

Waste management worker

Recommend

CEO approval

Business Outlook

Pros

did well at separating recycling from trash

Cons

work conditions were kind of bad and needed better bags for trash

Viewing 685 - 687 of 4,017 Reviews

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WM reviews

Ratings by category

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Job that's a job

Not a good idea.

worked at EAA under waste management for 3 weeks

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