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      WM

      Engaged Employer

      WM reviews

      3.5

      63% would recommend to a friend

      (4,017 total reviews)
      avatar

      James C. Fish, Jr

      74% approve of CEO

      64% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.1

      Senior management

      WM has an employee rating of 3.5 out of 5 stars, based on 4,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Sep 21, 2022

      Only if you really need a job.

      Trash truck operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      WM is a multinational corporation. I can only speak about what I've seen at the sites where I worked. The wages are a little better than other trash companies in the area, and good benefits. Also, if life takes you somewhere else it's easy to transfer to another site.

      Cons

      WM is a multinational corporation. I can only speak about what I've seen at the sites where I worked. In the last 10 years I have only experienced a few short periods where the site was fully staffed. Management drives employees away. If fully staffed, and everyone shows, people will be sent home without pay. When short staffed management will move people and trucks around at a whim and require overtime. HR literally said "You are ours for 60 hours a week." and have disciplined employees for not doing more than the routes they signed up for. If you call off sick you may be required to work a Saturday and get points against you for calling off on Saturday. It would also be nice if you had the time to use the benefits you earn.

      avatar
      WM Response
      3y
      Thank you for taking the time to write such a detailed review of your experiences. We appreciate your many years of service with WM. The key to our success is our people, and we continue to make strides in providing the best work experience possible. We value all feedback and love to hear recommendations on how we can best provide a more positive work experience.
      4.0
      Sep 9, 2022

      Ok. Typical old school corporation.

      Fsm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience to work for a fortune 500 company

      Cons

      Culture, comp, innovation - all lacking. Definite boys club.

      3.0
      Sep 7, 2022

      It's fine, easy work for ok pay.

      Dispatcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is relatively easy once you learn all the proprietary systems. The learning curve is the only read hard part. Benefits are solid and probably the best thing, nice 401k matching. Tuition assistance is there too. As far as career advancement, if you are interested in operations you should be able to get an opportunity there within a few years if you are good at what you're doing.

      Cons

      Pay structure leaves too much to be desired. 2% base pay raise per year, whether you are the best at what you do or the worst. Low incentive to be amazing. This will leave you lagging behind new people getting hired, as I have recently learned. They will outpace you in pay while being less experienced, and that is objectively bad business. Also mandatory rotated Saturdays and occasional holidays. Not great for work/life balance when you end up with a 5am Saturday shift that pretty much erases your weekend.

      avatar
      WM Response
      3y
      Thank you so much for leaving such a detailed review! We value all feedback and continually strive to ensure we are providing our employees with an environment they can succeed in.
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