WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)
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James C. Fish, Jr

73% approve of CEO

63% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Not micro managed Wonderful benefits Year pay increases WM take care the employees

Cons

Some days and weeks are long and under pressure and can be stressful.

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WM Response
5mo
Thank you for opening up about your experience. We know it's not always easy to say when things feel off but we are grateful for everything you bring to the team. Finding a good balance between work and life is something we truly care about and we are working hard to make sure our team feels supported and not just keeping up, but thriving - and your voice helps guide that work.
3.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great co-workers. Fun theme days. Some opportunities to move up once you hit 1 year.

Cons

On the shred-it side of WM, the pay is the most disappointing. They expect you to hit quota, but even if you do hit quota your commission check amount depends on what gets serviced. The branches tend to drop the ball a lot on service. -Seniors can sell in your territory whenever they want.

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WM Response
5mo
We really appreciate you taking a moment to reflect and share your journey with us. I’m sorry things haven’t gone as smoothly as they should, but your feedback is valuable and helps us make the improvements needed to create a better, more supportive place for everyone.
5.0
Jan 5, 2026

Great job

Recommend
CEO approval
Business Outlook

Pros

Liberty to do things and grow

Cons

Bossy old style in some guys

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WM Response
5mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
Viewing 82 - 84 of 4,008 Reviews

Glassdoor has 4,264 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.