WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)
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James C. Fish, Jr

74% approve of CEO

63% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jul 7, 2014

Sweat shop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good people to work with

Cons

long hours and crazy expectations

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WM Response
11y
We are sorry you feel this way - this isn't what we want to hear. We recognize that the front line is a challenging place to work, and hope you express this with your local management to get this resolved.
5.0
Jun 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Comfortable environment, encouraging attitudes from peers and management, positive reinforcement, appropriate coaching methods, understanding and compassionate supervisors, and recognition for hard work.

Cons

Short training period (two weeks, with less than a day for billing) poor communication between certain departments (customer service to dispatch/ops), resentment toward certain departments (customer service to dispatch/ops).

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WM Response
11y
We appreciate this feedback and are always looking for input to improve our culture and work environment. This valuable insight could be shared with your leadership during goal-setting and annual review meetings. Your dedication is appreciated!
3.0
Jun 22, 2014

Constant change for the sake of change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mid level managers are great, but they're passing along policies from above that are horrible. Great opportunity to advance quickly through a few positions, with a pretty hard ceiling after a few levels.

Cons

Near impossible attendance policy. Very little training from one position to the next.

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WM Response
11y
This isn't what we like to hear and are sorry you feel this way. We're actively working to improve communication and training channels from corporate to the front line. This feedback is valuable as we strive to improve.
Viewing 178 - 180 of 4,008 Reviews

Glassdoor has 4,264 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.