Dec 4, 2022
WSECU Response
3yIt’s wonderful to hear you had such a positive experience working in our call center! Thank you for leaving us a review!
WSECU reviews
79% would recommend to a friend
Gary Swindler
82% approve of CEO
72% positive business outlook
WSECU has an employee rating of 3.8 out of 5 stars, based on 167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WSECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).
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Reviews by job title
167 reviews
Nov 12, 2022
The best place to work
Anonymous employee
WSECU Response
3yWow, thank you so much for this amazing review!
Sep 4, 2022
WSECU Response
3yWe appreciate you taking the time to leave us a review, and we’re glad that you loved working at WSECU! Our teams at our branches and contact center set certain goals of referring members to WSECU products and services that would benefit them, in accordance with our Member Experience principles. Because it is a needs-based model – only referring members to products and services that would be valuable for their situation – you’re right that goals may not always be easily reached. Our teams need to balance business objectives with the best interests of members and while that can be challenging, we hope that our team feels empowered to talk to their manager if goals and expectations are unrealistic. It’s terrific to hear you felt your pay and benefits were competitive and that leadership at all levels was accessible and available to staff. Thanks for spending part of your career with us at WSECU.