Does WSECU pay their employees well?

According to anonymously submitted Glassdoor reviews, WSECU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at WSECU. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at WSECU?

79% of WSECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WSECU 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WSECU?

Member Consultant (29) , Contact Center Representative (4) , Manager (4) , Support Specialist (4) , Contact Center Support Specialist (3) , Customer Service Representative (3) , Information Technology (3) , Member Solutions Representative (3) , Team Leader (3) , Analyst (2) , Contact Center Specialist (2) , Director (2) , IT Specialist (2) , Leadership (2) , Marketing (2)

What are the pros of working at WSECU according to real employee reviews?

"Great benefits especially with healthcare." ((in 48 reviews)); "People are great and all helpful." ((in 16 reviews)); "The culture is great." ((in 12 reviews)); "Pay and benefits were competitive at the time." ((in 11 reviews)); "Great work life balance" ((in 9 reviews))

What are the cons of working at WSECU according to real employee reviews?

"Bad management." ((in 5 reviews)); "Salaries also aren't as competitive as they are in Seattle obviously, but the trade off of not fighting traffic everyday makes it all worth it!" ((in 3 reviews))

What are the top reviewed WSECU locations?

Olympia , Seattle , Tacoma , Everett , Yakima , Lacey , Spokane , Montgomery , Washington , Lakewood , Lynnwood , Fort Myers

WSECU reviews

3.8

79% would recommend to a friend

(167 total reviews)

Gary Swindler

82% approve of CEO

72% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.8

Senior management

3.6

Work/Life balance

3.4

Career opportunities

WSECU has an employee rating of 3.8 out of 5 stars, based on 167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WSECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

167 reviews

5.0

Feb 27, 2023

Great Place to Work Better People

Contact center associate

Recommend

CEO approval

Business Outlook

Pros

Working at the Contact Center for WSECU, leadership truly took care of its employees. Not that we didn't run into problems, but the Managers were there to listen, guide, and help when we did. I worked there for a few years, from 2014 - 2016 (That option wasn't available above.)

Cons

We were tied to our desks, but that's the nature of the job.

WSECU Response

3y

It’s great to hear you enjoyed your experience working in our WSECU Contact Center! Thank you for your review!

5.0

Feb 7, 2023

Commitment to employees and the communities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment, truly caring, mission centric, amazing benefits, kind people

Cons

There really isn't anything bad to say.

WSECU Response

3y

We appreciate this wonderful feedback!

3.0

Dec 12, 2022

Overall great, but the rosy lenses have worn off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most leadership is great! Gary, the CEO is a gem. Lots of people want to do great things.

Cons

People in power have lost their mission; members first, people second, organization third. Compensation is going downhill... we rest on our "great benefits" laurels too much. This year, job titles got salary adjustments to be competitive, and despite where individuals were before the adjustment, they were put to the MINIMUM after the adjustment (if their current pay was below the minimum). Senior Leadership forgets that people work really hard to penetrate further into salary ranges, and lose all that hard work with range adjustments. Bottom line, if you want to get paid fairly and be taken care of when compensation changes, this isn't the place for you.

WSECU Response

3y

We appreciate this feedback. It sounds like you’ve worked at WSECU for some time, so thank you for your tenure and dedication to member service. It’s terrific to read that overall you think that the credit union and our leadership are great. We’re sorry to hear you’re not happy with your compensation package. We are committed to providing employees a competitive and comprehensive pay, benefits and incentive package. In building this, we take into account market trends, detailed peer data and guidance from external compensation partners. It’s an area that we know is especially important for attracting and retaining talent. Thanks for being a champion for our members. We absolutely agree that they are our first and most important priority.

Viewing 46 - 48 of 167 Reviews

Jobs at WSECU

Loan Officer - Internal

Director of Portfolio Governance and Performance

Director of Talent Development

Loan Officer - External

WSECU

WSECU reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Place to Work Better People

Commitment to employees and the communities

Overall great, but the rosy lenses have worn off

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