Is WTW a good company to work for as a Insurance Operations?

Insurance Operations professionals working at WTW have rated their employer with 3.7 out of 5 stars in 50 Glassdoor reviews. This is a lower than average score with the overall rating of WTW employees being 3.9 out of 5 stars. Search open Insurance Operations Jobs at WTW now and start preparing for your job interview by browsing frequently asked Insurance Operations interview questions at WTW .

Does WTW pay Insurance Operations employees well?

Insurance Operations professionals rate their compensation and benefits at WTW with 3.5 out of 5 stars based on 50 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Insurance Operations salaries at WTW.

How happy are Insurance Operations professionals working at WTW?

95% of Insurance Operations employees at WTW would recommend their employer to a friend. This rating has increased by 17% in the past 12 months. Insurance Operations professionals have also rated WTW with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.7 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (405) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (198) , Director (195) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (131) , Senior Consultant (124) , Lead Associate (123) , Intern (107) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"Great people and very knowledgeable" ((in 779 reviews)); "Some good benefits including private health care and the ability to pick and chose your flex benefits." ((in 494 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 480 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 386 reviews)); "Great teams to work with and seniors are very transparent." ((in 211 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 297 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 257 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 156 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 132 reviews)); "work experience is directly related to your direct manager" ((in 118 reviews))

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WTW Insurance Operations reviews

3.7

95% would recommend to a friend

(50 total reviews)

Carl Hess

88% approve of CEO

93% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.7

Career opportunities

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

Insurance Operations employees have rated WTW with 3.7 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Insurance Operations professionals have a good working experience there. WTW is rated in line with the average (within 1 standard deviation) by Insurance Operations professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

50 reviews

5.0

Jan 5, 2022

Fantastic employer

Insurance broker

Recommend

CEO approval

Business Outlook

Pros

Great benefits and opportunities for employees

Cons

No cons worth mentioning here

3.0

Nov 24, 2021

Could be better

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Nice coworkers Fun events when we were in office Wfh Clients are nice Good opportunity for first time call center agents

Cons

Pay should be better. No PAY RAISES. Management. They RARELY offer full time opportunities and not much opportunities to advance.

1.0

Oct 1, 2021

Not good anymore

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Piers, work from home now, ok benefits

Cons

No raises in Years. Structure changes every year to take bonus (end up making less every year), lots of test and training no designated times to focus on them 100% , many managers condescending or petty about irrelevant things but not about important things, employee appreciation to licensed sales agents who help keep the company in business is NOT there, you get paid too less for all the tasks you're responsible for, drop you in random roles to suite their needs and then penalized for not doing it well yet you had horrible quick training

Viewing 31 - 33 of 50 Reviews

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