Is WTW a good company to work for as a Insurance Operations?

Insurance Operations professionals working at WTW have rated their employer with 3.7 out of 5 stars in 50 Glassdoor reviews. This is a lower than average score with the overall rating of WTW employees being 3.9 out of 5 stars. Search open Insurance Operations Jobs at WTW now and start preparing for your job interview by browsing frequently asked Insurance Operations interview questions at WTW .

Does WTW pay Insurance Operations employees well?

Insurance Operations professionals rate their compensation and benefits at WTW with 3.5 out of 5 stars based on 50 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Insurance Operations salaries at WTW.

How happy are Insurance Operations professionals working at WTW?

95% of Insurance Operations employees at WTW would recommend their employer to a friend. This rating has increased by 17% in the past 12 months. Insurance Operations professionals have also rated WTW with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.7 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (405) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (198) , Director (195) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (131) , Senior Consultant (124) , Lead Associate (123) , Intern (107) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"Great people and very knowledgeable" ((in 779 reviews)); "Some good benefits including private health care and the ability to pick and chose your flex benefits." ((in 494 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 480 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 386 reviews)); "Great teams to work with and seniors are very transparent." ((in 211 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 297 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 257 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 156 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 132 reviews)); "work experience is directly related to your direct manager" ((in 118 reviews))

Skip to content Skip to footer

Notifications

WTW

WTW Insurance Operations reviews

3.7

95% would recommend to a friend

(50 total reviews)

Carl Hess

88% approve of CEO

93% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.7

Career opportunities

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

Insurance Operations employees have rated WTW with 3.7 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Insurance Operations professionals have a good working experience there. WTW is rated in line with the average (within 1 standard deviation) by Insurance Operations professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

50 reviews

4.0

Sep 23, 2021

Good overall

Insurance broker

Recommend

CEO approval

Business Outlook

Pros

Good quality of employees, interesting work

Cons

Poor long-term career developmnet prospects.

4.0

Aug 23, 2021

Good

Insurance broker

Recommend

CEO approval

Business Outlook

Pros

Good company Good training Global opportunities

Cons

Sometimes lack communication Slow to build career at times

4.0

Jul 18, 2021

Good place to work

Insurance broker

Recommend

CEO approval

Business Outlook

Pros

Great people, good culture, flexible work environment since Covid

Cons

in middle of merger with Aon and people are leaving, future uncertain

Viewing 34 - 36 of 50 Reviews

Jobs at WTW

Customer Service Representative (Seasonal - Remote)

Customer Service Representative (Seasonal - Remote)

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Customer Service Representative (Seasonal - Remote)

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) | 2026

WTW reviews FAQs

WTW reviews WTW Insurance Operations reviews

WTW

WTW Insurance Operations reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good overall

Good

Good place to work

Jobs at WTW

WTW reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

WTW reviews FAQs

Jobs at WTW