Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,894 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 76% of employees would recommend working at WTW to a friend and 70% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at WTW?

76% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (404) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (197) , Director (194) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (130) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"Flexibility and great people to work with" ((in 773 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 493 reviews)); "Some good benefits including private health care and the ability to pick and chose your flex benefits." ((in 479 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 367 reviews)); "Flexible work from home arrangements" ((in 196 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 287 reviews)); "The low balled the salaries of the employees just joining the team and the disparity in salaries amoungst the group is very large." ((in 261 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 154 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 129 reviews)); "Bad manager for my case only." ((in 116 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What are the top reviewed WTW locations?

New York , Richardson , Chicago , Philadelphia , Dallas , Atlanta , Denver , Minneapolis , Boston , South Jordan , Pittsburgh , Nashville , San Diego , Tempe , Los Angeles , Houston , Tampa , San Francisco , Arlington , Mount Laurel , Salt Lake City , Bloomington , Southfield , Washington , Stamford , Buffalo , Seattle , Charlotte , Detroit , Hartford

WTW reviews

3.9

76% would recommend to a friend

(8,072 total reviews)

Carl Hess

84% approve of CEO

70% positive business outlook

Ratings by demographic groups

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WTW has an employee rating of 3.9 out of 5 stars, based on 8,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews

1.0

Feb 5, 2018

Run as fast as you can away from this company! Do not make the same mistake I did.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours and the ability to work from home.

Cons

Management is non-existent and favoritism is rampant. Regardless of your years of employment or knowledge of the industry you are treated like a child. Workflow processes are inane and counter productive. Benefits that have been in place for years are discarded as if they never existed. They are currently going through a "merger" and are treating current employees as discardable. They are not loyal to their employees regardless of years of service and do not deserve their employees loyalty in return. Do yourself a big favor and look past the manufactured PR surface.

WTW Response

7y

Thank you for taking the time to share your candid feedback. We truly believe that our colleagues are our greatest asset and have clear policies in place to reward and promote performance and potential. I'm sorry that you feel as though some colleagues were not treated with the respect they deserved, but we entrust our colleagues to act in accordance with our values at all times. We also pride ourselves on our flexible and agile approach to work where possible and it's great that you've benefited from this. We wish you the very best with your career journey.

1.0

Sep 26, 2016

Awful, just awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None that can justify the unhealthy, unethical, and low quality work environment.

Cons

For a company that provides Human Resources consulting services (Towers Watson) the HR "gurus" that they have in house should attempt to fix the broken communication channels, the incompetent and unethical managers, and the teams that strive on bullying and infernizing the lives of those that want to perform well, grow, and do a great job. The Human Resources area is literally non-existent, completely broken, and not with your trust. The Legal and Compliance areas are inept (at best) and have no clue on what their doing. Most senior managers have been grandfathered into their roles and there's no room for growth unless you are a family member or get along with someone in senior management. Slow-to-a-halt processes that lead to no results. Deplorable tools, cheap approaches to everything and bad benefits.

3.0

Sep 18, 2015

Good place for entry level positions

Analyst

Recommend

CEO approval

Business Outlook

Pros

Flexibility on work hours, downtown location, everyone works fairly independently and plenty of online training opportunities if you initiate it yourself (but may need to do it on your own time or work longer hours)

Cons

Slow career progression, poor performance management structure, monotonous work and environment, no cross-department training, hiring externally for senior level positions rather than promoting from within and training employees to advance

Viewing 58 - 60 of 8,072 Reviews

Jobs at WTW

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

WTW

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Run as fast as you can away from this company! Do not make the same mistake I did.

Awful, just awful

Good place for entry level positions

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