Waffle House reviews

3.4

57% would recommend to a friend

(4,106 total reviews)

Walt Ehmer

77% approve of CEO

59% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
3.0
Oct 31, 2016
Recommend
CEO approval
Business Outlook

Pros

You do have the ability to train and move up within the company!

Cons

I find that the managers are so focused on filling employment slots they overlook the lack of quality service these "salespeople" bring to the table.

2.0
Oct 24, 2016

Stressful

Recommend
CEO approval
Business Outlook

Pros

Job security at a debt free, steadily growing company. Mostly day shift, as it is the busiest shift in the company as opposed to other restaurant management opportunities. Pride at all you are able to accomplish.

Cons

Stressful. Work all holidays, actually work extra days during the holidays (which is saying a lot when you already work 6 days a week) vacations are mandatory and not flexible. Your seven day and ten day vacations are exactly that, you must count your days off into that. You literally keep the doors open, while being a laborer that everything falls on. Pay is not worth it. Remember stress kills. Do not get stuck here.

2.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Customers, particularly the regulars and some of your coworkers. The lingo for the calling system, which while fun can also be a hindrance, which puts it under 'cons'.

Cons

The lingo. First shift is the training shift, and because it is the busiest shift this can often slow you down when you have a grill operator who is inexperienced or have a trainee serving who is inexperienced. It can be particularly frustrating when you were trying to call orders and spend an i inordinate amount of time trying to get your order placed. This is where the calling system can be an utter burden. Management will often lie to subordinates just to keep them around and can often promote and demote without even telling you. My personal experience is that I have been lied to and abused about my rate of pay, my scheduling, and my hours since day one with this company. Going from store to store, it is one of the most disorganized and inept companies I have ever seen. It shocks me that they actually require a college degree to be a manager for Waffle House when you see just how poorly run this company really is. It would be a perfect candidate for Undercover Boss, but it is abundantly clear that upper management could not possibly care less because they are making very good money when some of their servers are making less than minimum wage. I don't understand how some of these people can sleep at night.

Viewing 328 - 330 of 4,106 Reviews

Glassdoor has 4,232 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.