Waitrose reviews

3.8

67% would recommend to a friend

(8,777 total reviews)
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Jason Tarry

72% approve of CEO

49% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Feb 2, 2020
Recommend
CEO approval
Business Outlook

Pros

The Waitrose/JLP culture is quite nice; you're treated very well. For me, the time passed quickly because the shift was broken up with lunch and tea breaks. The job is easy, it doesn't require much thinking. Night shift uplift (33%) The people I worked with weren't annoying or weird, which made working with them easier.

Cons

The coldness whilst replacing stock in the chilled/freezer section.

2.0
Jan 29, 2020
Recommend
CEO approval
Business Outlook

Pros

There are great people in the Partnership but a huge chasm between 16-17 year old Saturday Partners and the long-service final salary pension Partners who remember the good old days of a 25% bonus: new blood with no reason to stay and dead wood that the company cant afford any more. Can't modernise because of old internal bills across JLP and Waitrose. The branding is slick but there is no reason to stay - it's just another supermarket that is too expensive, pretends to care about the environment but produces as much plastic and wastes as much food as the rest of them.

Cons

Took 4 months to get hired - a really poor recruitment process delayed with all sort of excuses. Noone taking ownership at management level in spite of it being Partner-owned, Partner-led. Not competitive, no longer a market leader. Terrible communication and support systems. At an interview at another branch in Henley-on-Thames last year the Store Manager referred to his own staff as "dead wood!"

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Glassdoor has 9,144 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.