Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1001 reviews)); "Good benefits and flexible with hours" ((in 565 reviews)); "Pretty nice staff and nice to help out people" ((in 489 reviews)); "Staff are friendly and nice" ((in 420 reviews)); "Friendly colleagues and good on" ((in 330 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 449 reviews)); "sometimes hours are long and boring" ((in 279 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 126 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.9

67% would recommend to a friend

(8,750 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

3.0

Oct 12, 2015

Ups and downs

Ambient partner

Recommend

CEO approval

Business Outlook

Pros

Good steady job, good benifits and a bonus.

Cons

The pay is lowsy compared to other retailers and the management could do with some improvements.

4.0

Oct 12, 2015

Waitrose Review

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Lots of other young people work there so was very welcoming and easy to make friends, meaning the job was more enjoyable. The pay is much better than other places which employ 16-18 year olds. Bonus. Time and a half on Sundays was a good incentive.

Cons

Hours not flexible so can be hard to get time off. Sometimes the work you do is not appreciated as much as it should be - measures are in place to give rewards but they are often forgotten.

5.0

Oct 12, 2015

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing opportunity to work in a friendly and supportive environment. Your line manager is always there to support you and give you advice to grow as a person and gain more self confidence.

Cons

There aren't many downsides to working at Waitrose. The only one I can think of is that when it comes to the free coffee that myWaitrose customers are entitled to you do tend to get queues of people just for the coffee without buying anything else, especially in a little Waitrose in the centre of town. Which can 1) put other customers off queuing up to buy their shopping and 2) bring down our profits.

Viewing 8491 - 8493 of 8,750 Reviews

Top companies for "Compensation and Benefits" near you

Publix

3.6★Compensation & Benefits

ALDI

3.5★Compensation & Benefits

H E B

4.1★Compensation & Benefits

Trader Joe's

4.1★Compensation & Benefits

Jobs at Waitrose

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Herstmonceux, England

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ups and downs

Waitrose Review

Great company

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose