Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 992 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "Staff are friendly and nice" ((in 428 reviews)); "Colleagues were friendly and helpful" ((in 339 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 594 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "Xmas hours are long and stressful" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.9

67% would recommend to a friend

(8,750 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

2.0

Sep 8, 2015

Sales Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Waitrose has a good scheme benefits discount in store and at john Lewis. Every year they give there partners a bonus which is great.

Cons

The pay is average for a beginner. it could better as I have worked for the company for nearly 10 years and to get a pay rise it is impossible.

5.0

Sep 7, 2015

WORK HERE.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Great Culture, Friendly, High Standards

Cons

Relative low pay, Very competitive

5.0

Sep 6, 2015

Very enjoyable part time work in a supermarket with a great culture

Food service assistant

Recommend

CEO approval

Business Outlook

Pros

Excellent hours for part time staff- regular contracted hours, plus flexibility to take on more, covering other shifts. Time and a half on Sundays. Trusted to get on with it, particularly behind counters in larger stores (eg. Canary Wharf flagship).

Cons

Often too much pressure to cover others' shifts. Those working part time round studies, particularly sixth formers or college students, may not be able to be as flexible, esp living at home with parents. Pressure should be lessened, so employee doesn't feel inadequate if not able to regularly cover shifts, esp with last minute notice.

Viewing 8545 - 8547 of 8,750 Reviews

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Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales Assistant

WORK HERE.

Very enjoyable part time work in a supermarket with a great culture

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose