Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 990 reviews)); "Good benefits and flexible with hours" ((in 556 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "The staff are friendly and helpful" ((in 439 reviews)); "Friendly colleagues and good on" ((in 325 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 597 reviews)); "Managers are rude and demanding" ((in 463 reviews)); "sometimes hours are long and boring" ((in 280 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 77 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,751 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Nov 8, 2015

Asisstant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work for since being a partner makes all the difference. Staff that conduct the interviews are particularly warm and professional.

Cons

The Tea room is often filled by a small group of silver old women who everyday sit and bash relentlessly on all manners of topics. A lot managing staff were in that group.

4.0

Nov 6, 2015

Contractor at Waitrose Bracknell IT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good facilities, canteen and friendly people

Cons

Once you leave a team you are excluded, ignored.

5.0

Nov 5, 2015

The best company!

Customer service

Recommend

CEO approval

Business Outlook

Pros

The general working day is a pleasure. There's no sort of better than others feel as we are all partners and therefore all feel like a part of the business. We are like a big family and there are always people to talk to and are willing to help you. I can honestly say I don't see my shift as another day at work instead it's a day with another one of my families! I wouldn't swap my job here for the world.

Cons

The only con I can say about working at waitrose is you get the odd person who gets on your nerves but you'd get that anywhere so that's a general con but honestly I can't say anything bad about working in waitrose as there simply isn't anything to say!

Viewing 8560 - 8562 of 8,751 Reviews

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Jobs at Waitrose

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Sudbury, East of England, England

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Asisstant

Contractor at Waitrose Bracknell IT

The best company!

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Jobs at Waitrose