Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 989 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff are friendly and helpful" ((in 439 reviews)); "Colleagues are friendly and supportive" ((in 329 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 602 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,749 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Jun 2, 2015

Good employer

Customer service

Recommend

CEO approval

Business Outlook

Pros

Colleagues are all lovely The annual bonus Benefits such as days out Good discount at Waitrose and John Lewis stores Progression Opportunities Reasonable employer

Cons

Some customers are incredibly rude and demanding Some managers are often unwilling to help store staff when needed Always understaffed

5.0

Jun 1, 2015

s

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The staff are pleased to work with.

Cons

Religious holidays are not considered.

5.0

May 20, 2015

Great staff discount, employees are well looked after, and a very ethical business

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Staff discount. A great part time job. They really care about the development of employees. Continuous training programmes. Opportunity to move onto various departments. Regular overtime (extra shifts). Sunday hours ££ A good variety of employees from various backgrounds.

Cons

Holidays - first come first served. Difficult to get leave unless you can find cover. Some favouritism when it comes to promotion.

Viewing 8584 - 8586 of 8,749 Reviews

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Jobs at Waitrose

Supermarket Assistant

Hospitality, Supermarket Assistant

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Hospitality, Supermarket Assistant

Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good employer

s

Great staff discount, employees are well looked after, and a very ethical business

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose