Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1023 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 476 reviews)); "The staff were friendly and welcoming" ((in 419 reviews)); "Colleagues were friendly and helpful" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 588 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "sometimes hours are long and boring" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 79 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

67% would recommend to a friend

(8,742 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Sep 2, 2012

Hard-Work with rewarding benefits.

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

A great annual bonus, which should steadily increase each year. Discount of 12% and 25% at John Lewis If you're looking for more work, Overtime is usually available but you just have to be quick.

Cons

-Annoying customers (Can be necessarily posh) - Repetitive..

5.0

Aug 30, 2012

Easily one of the best companies to work for!

Checkout assistant

Recommend

CEO approval

Business Outlook

Pros

After 3 months 25% off at john lewis (apart from electronics) 12% off electronics and appliances. Supportive workmates and managers. Great pay. Other great benefits after 3 months. Everyone who works there is friendly and respectful

Cons

Never seems to be enough staff so constantly running around. Never enough supervisors so can wait for a while before getting things varified

5.0

Aug 18, 2012

Patisserie assistant

Recommend

CEO approval

Business Outlook

Pros

Excellent teamwork and communication Friendly staffs Good payroll even though following future waitrose will focus on my more upcoming training to help me earn more than usual. Satisfied with my contract hours and overtime Fabulous environment to work in

Cons

Staffs lacks of maturity behaviours and not doing the work as I would like them to do

Viewing 8725 - 8727 of 8,742 Reviews

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Waitrose

Waitrose reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hard-Work with rewarding benefits.

Easily one of the best companies to work for!

Patisserie assistant

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