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      Waitrose

      Is this your company?

      Waitrose reviews

      3.8

      67% would recommend to a friend

      (8,742 total reviews)
      avatar

      Jason Tarry

      74% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.2

      Senior management

      3.1

      Career opportunities

      Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Jul 24, 2009

      Partnership with benefits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are a business partner rather than employee, this means that your performance is stricktly linked to the profits of the company and yours. The higher the company profits the greater bonus goes to your pocket. It is a great job for someone who plans to stay there for longer due to great pension scheme.

      Cons

      You have to behave and look always to your best as the expectations of customers about your service and products are much higher than in other supermarkets.

      4.0
      Sep 9, 2008

      Great benefits with good in-store management progression.

      Supermarket assistant (part-time)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Waitrose, and as such the John Lewis Partnership, take great care of their employees. Senior management provide great opportunities for employees to express their views with the yearly Partner Survey and the Partner Voice council in each store. The benefits of 12% discount in both Waitrose and John Lewis are great with up to 25% discount for high-margin goods in John Lewis. The annual bonus is a real plus which is calculated as your total pay including overtime. This was 20% in March 2008. There also loads of discounts for leisure activities and subsidy of 50% off music events and theme park tickets up to £60 per year. Good opportunities to progress to in-store management positions.

      Cons

      Section managers in store change often meaning that whilst one manager may be great at listening to you, the next may not. Management also always seem to have their "favourites", rightly and wrongly. As the company is quite conservative when new ideas and concepts are put forward they are often frowned upon by those in full-time positions and have been with the company for well over 5 years. Also, some people placed on in-store management schemes are clearly not up to the job from the word go. Be prepared to relocate if an in-store management position is what you want. Hourly pay is quite poor.

      4.0
      Sep 2, 2008

      Very good employers, Waitrose look after their employees really well and make their work feel worthwhile and valued.

      Customer sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The chances for career progression are very good, the management are very supportive and where a very good job is being done will offer constant praise and in certain cirucumstances awards. The rewards and benefits of working at Waitrose are also very good, as an employee in Waitrose you are considered a partner of the firm and therefore your work affects not only the success of the company but also your level of reward.

      Cons

      Although this can also be seen as a positive side of the job, cross training can also be seen as a negative as you may be expected to work in different parts of the supermarket which you have been trained on but do not necessary enjoy.

      Viewing 8740 - 8742 of 8,742 Reviews
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      Glassdoor has 9,105 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.