Walgreens Sales Associate/Cashier reviews

3.3

58% would recommend to a friend

(661 total reviews)
avatar

Mike Motz

59% approve of CEO

44% positive business outlook

Cashier/Sales Associate employees have rated Walgreens with 3.3 out of 5 stars, based on 661 company reviews on Glassdoor. This indicates that most Cashier/Sales Associate professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Cashier/Sales Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

661 reviews
2.0
Aug 4, 2015
Recommend
CEO approval
Business Outlook

Pros

good customer service starter job, decent store discounts, easy system to learn.

Cons

Upper management...till this day this is the only job I've worked where I had to call people Mr. And Mrs. Even in upper management. Seems too rigid. I'm in upper management now in my career and I would never have my employees do this. They also could have had a huge lawsuit when I worked there because of some false accusations which were also intimidation tactics from upper management caused by a psycho I worked with who had nothing better to do than spread lies. They didn't ask me questions they made accusations which as years have passed and the career I'm in now I think back and wonder how those people had those kind of management jobs because they were not by the book and utterly unprofessional in the handling of the conflicts that were presented to them. Several co workers including this wacko girl who was at the time my direct supervisor were hard to work with and completely unprofessional. I think they hire too young for management and these people although intentions might be good are unequipped with the proper training to handle conflicts and resolve professionally and ethically.

4.0
Jul 28, 2015
Recommend
CEO approval
Business Outlook

Pros

-Kept busy with customers -Not too demanding -low skill job

Cons

With my specific location they did have an issue with not having enough reliable employees so some days we would be short an employee. Those were the only demanding days

3.0
May 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Competitive benefits package, including profit sharing. Has since toned down the degrading working conditions (I'd rather not revisit the details). Job culture is a LOT more laid back now, allowing for a less stressful workflow. Major culture changes, added to the digital upgrades really seem to have turned things around. The "new" touchscreen cash registers have decent security protocols, so it's not 100% on the employee to investigate illegitimate customers. Very comfortable work environment.

Cons

Almost TOO laid back. If coworkers can't be bothered to offer support when you're overwhelmed with customers, well...tough. Teamwork, as a theme, is slowly becoming a lost art at my store. But this can change. Also the pharmacy has effectively inhibited the store operations, resulting in unavailable management staff, front-end support, etc. We're all working hard, and Pharmacy techs are no different. But that department is due for reform.

Viewing 646 - 648 of 661 Reviews

Glassdoor has 38,680 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.