Walgreens reviews

3.0

34% would recommend to a friend

(37,055 total reviews)
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Mike Motz

26% approve of CEO

25% positive business outlook

Walgreens has an employee rating of 3.0 out of 5 stars, based on 37,055 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Walgreens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay rate, health insurance, and PTO policy are comparable to what is offered by other retail pharmacy employers. The other employees and the customers are the main reason I like working for Walgreens. Everyone works together as a team and management is somewhat supportive.

Cons

The number of tasks that have been added to an already stressful job as a pharmacist has become ridiculous. The amount of technician help that is allowed is preposterous in a pharmacy that processes 350+ prescriptions per day, along with giving various immunizations, providing MTM, and making the ridiculous number of annoying patient phone calls. This company has ignored the potential for serious mistakes to be made on a daily basis just for the sake of "the numbers". Walgreens has developed a fast food mentality. More paperwork, redundant phone calls, less support help and added tasks have made it impossible to give good customer service and still feel like a you're doing your job as a healthcare professional.

2.0
Apr 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Great job for students going to school and a person who have been out of work for a few months.

Cons

Company adds more "programs" for employees to follow and no increase to pay. Room for promotion is slim. HR gives you the runaround when you want questions answered. Company should definitely re consider the people they hire in corporate. Corporate should be filled more with people that truly understand the retail world. Just because one has a degree; it doesn't mean they can efficiently do the job and affectively. Ever since the company became one with boots alliance they have forgotten the employees are what makes it happen. The moral is down completely and for any other employee that says what I'm saying is a lie... Keep in mind store managers got a bigger bonus during the pandemic meanwhile CSA only got from $150-$300. As a previous Store manager the company should reconsider how those bonuses are given and think about their CSA and shift leads who run the store full Time while us Store managers only deal with some paper work and get the heat when things don't go as expected.

1.0
Mar 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits and ability to work from home

Cons

1. Training: The training is lackluster and needs a complete deep cleaning. There were times where training seemed ok and then we'd have a tenured rep come in a give us a speech about how everything we just learned was trash and a waste of time. So people were constantly confused about what info to retain and what info to forget about. Total waste of time, money, and resources. You can tell that AllianceRx doesn't put their money into training because there weren't any "real" trainers that cared about if we were successful or not. They just stuffed us with as much info as they could and got irritated if questions were asked for clarity. 2. Management: Management is weak, childish, and conniving. Everyone has their foot on each other's necks over crumbs and positions that mean nothing. It literally felt like a reality t.v. show because there was so much favoritism, nepotism, back stabbing, workplace bullying, harassment of every kind, etc. Integrity was nonexistent in this place. No care for the patient getting their meds, just evil manipulation on spewing out as many numbers as possible. Some managers are promoted and have no idea how the system works, how to take a call, or how to find the info to assist the patient. And if you bother to report anything to HR, be prepared to be retaliated against. They're ALL connected. This is like the mafia, no report is kept confidential.

Viewing 25 - 27 of 37,055 Reviews

Glassdoor has 38,543 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.