Walgreens reviews

3.0

33% would recommend to a friend

(37,109 total reviews)
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Mike Motz

23% approve of CEO

24% positive business outlook

Walgreens has an employee rating of 3.0 out of 5 stars, based on 37,109 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Walgreens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Apr 9, 2019

Company spiraling down

Recommend
CEO approval
Business Outlook

Pros

Team members makes working here easier to get through the shift. They typically have your back when you need them.

Cons

There’s not enough employees and they expect you to get a lot done which is impossible when your short staffed and running around trying to cover photo, pharmacy, and customers up front. The company doesn’t seem concern about their employees safety or happiness , and many times employees are put in dangerous situations. There are never any store supplies when you need them and the store is a mess. Resets barely get completed due to employee shortage. As a shift lead, don’t expect to see your friends or family because Walgreens becomes your life. There is absolutely no work life balance working here. And expect to work turn around shifts where you leave at 11:30 at night sometimes later, and are expected to open at 7 the next day. The company overall is going down, and I don’t see myself being with the company any longer. I think about walking out everyday and if it wasn’t for bills I would have been quit.

2.0
Mar 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and good benefits

Cons

Lowering the salary for pharmacists starting in 2019. Do not expect to ever a get a raise or bonus as a pharmacist. Starting to cut staff pharmacist hours by shortening pharmacy store hours and "piloting" stores to allow pharmacists to have meal breaks. Do not expect formal training as a new pharmacist. Lots of verbal abuse by customers.

2.0
Feb 26, 2019
Recommend
CEO approval
Business Outlook

Pros

The money... • 401(k) / profit sharing with up to 4% company match • Employee stock purchase program (ESPP) with 10% off company stock • Accumulate Paid Time Off (PTO) the more you work • Pay check every 2 weeks

Cons

Walgreens is no longer the "corner of happy and healthy". The district manager is a cheerleader in a suit who does absolutely nothing to help the stores and its employees. We're constantly told to increase the Net Promoter Score (NPS), make phone calls to push customers to get refills and 90 day supply on prescriptions (for reimbursement from insurance companies), and take advantage of cancer patients by promoting/selling beauty products to make them feel good when in reality Walgreens just cares about profits. It's all about the Benjamins. Everyone is pressured to do more with less, especially the pharmacy. Pharmacists have little to no training since the "training" is only 10 days. We're always understaffed, and if you complain, you will be reprimanded. Hours are cut because the CEO is too busy buying the competition (Rite Aid, Sinopharm GuoDa in China) and making partnerships with other companies (Birchbox, FedEx, Humana, Microsoft, Verily). It doesn't help when you have lazy pharmacy technicians and floaters who don't know how to do their jobs as well. On top of that, you have deal with incredibly STUPID CUSTOMERS on a daily basis and they always think they "got a phone call saying the prescription is ready". The smart ones actually leave because drug prices are extraordinarily high at Walgreens compared to other retailers like Costco and Walmart. Walgreens is such a joke! "Trusted since 1901"? HELL NO! I don't think anyone can trust a company that repeatedly breaks the law. First the Controlled Substance Act (in Florida), then the False Claims Act (overbilling the gov't with insulin pens) followed by selling tobacco to minors and hiring a fake pharmacist.

Viewing 271 - 273 of 37,109 Reviews

Glassdoor has 38,599 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.