Walmart reviews

3.4

55% would recommend to a friend

(142,535 total reviews)
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John Furner

57% approve of CEO

51% positive business outlook

Walmart has an employee rating of 3.4 out of 5 stars, based on 142,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

143K reviews
3.0
Mar 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Received praise from customer service managers; About two good assistant managers who actually listened and were understanding ; Good customer service experience; Great cash register system

Cons

Disrespect toward lower level employees such as cashiers, door greeters, cart pushers; Being forced to push credit cards on people who aren't wealthy and get offended about credit; Promises of raises that didn't happen; Very few are allowed full time hours

1.0
Mar 7, 2011
Recommend
CEO approval
Business Outlook

Pros

You get to work in a large facility, which is good if you are claustrophobic 10% discount on some non-food items

Cons

-Unpredictable schedule, sometimes you work morning, sometimes nights. Sometime you clock out at midnight and you are scheduled to work the next day early in the morning, so you don't get enough sleep -Rude customers, they often come into the store angry already and are disrespecful to you. They make false complaints about you and lie, but since they are customers, they are always right. As a cashier, you are always wrong and must apologize to customer, even if its not your fault (e.g. computer breaks down). -When you run out of cash, its always a pain to get more cash -There is never paper tower or spray at the registers -When you try to close your register, people ignore your close sign, and if you clock out late because people kept coming to your closed register, your name gets put on a not telling you to take a long lunch the next day -No opportunity to advance to better positions unless you are pals with someone with power. -Those who are buddies with management (e.g. csms) get away with things that you don't. -Our customer are thrifty, poor, angry, always in a hurry, and want everything for free. They usually live in apartments in bad neigborhoods and use food stamps, WIC, and coupons, but they expect you to treat them like members of royalty. -When there are few customers, you are required to organize the shelfs but keep an eye on the registers. If the shelfs are organized, then you must clean the floor or put returned items back. No matter how slow business is at night, they will always find something for you to do. If you are doing something easy, they'll find something harder for you to do (e.g. pushing carts, moving heavy boxes, cleaning, etc) -Many customers don't like to load their own carts, you have to do it for them. This tires you faster. -You greet some customers and they don't answer. You ask them if they found everything OK and they don't answer. They finally speak up to complaint and order you to bag things in a certain way. When they leave, you thank them and wish them to have a good day, and again they don't answer.

5.0
Mar 7, 2011
Recommend
CEO approval
Business Outlook

Pros

They were very flexible with my school schedule and when I left the company, the people in my department actually threw a party for me. It was shocking! Wal-Mart seemed to be very concerned about making sure employees took their breaks (not something I was used to). They also paid well at the time.

Cons

The only thing that I would say was a downside of working at Wal-Mart was telling people that you worked at Wal-Mart. Other than that it was good.

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