Walser reviews

4.0

82% would recommend to a friend

(321 total reviews)
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Andrew Walser

87% approve of CEO

67% positive business outlook

Walser has an employee rating of 4.0 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walser employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

321 reviews
5.0
Aug 25, 2023

Great company

Recommend
CEO approval
Business Outlook

Pros

I loved my time working in sales at Walser CJD - I learned so much, excellent training, awesome tools, great location, and just an over all good time!

Cons

There was a bit of turnover in my time there at the management level in nearly all departments.

1.0
Jun 26, 2023

Stay Away!

Recommend
CEO approval
Business Outlook

Pros

Decent coworkers to help you through your day.

Cons

Everything….benefits suck, pay sucks, upper management sucks. They went to salary and expect everyone to stay late. No appreciation for anyone’s hard work. They have two pay scales but one is unachievable because they don’t offer it anymore. People were just grandfathered in when they changed to salary. They care more about appeasing HR than the employees who actually generate their profits. Just a terrible company ran by terrible management.

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Walser Response
2y
We appreciate you taking the time to provide feedback about your experience at Walser Automotive Group. We value our employees’ opinions and always strive to create a positive and rewarding work environment. We believe in open communication and fostering a culture of transparency. Our leaders should be dedicated to supporting and empowering our employees, and we’re disappointed you did not feel your management was achieving this. We encourage employees to provide feedback, voice concerns, or share ideas to help us improve the overall work experience. Regarding benefits and pay, we apologize if you feel dissatisfied. We continuously review and adjust our compensation and benefits packages to remain competitive within the industry. We would love to know any additional benefits you think might improve the lives of our employees! We recognize that transitioning to a new salary structure can be challenging. Our goal was to create a fair system that rewards employees for their skills, experience, and contributions. At Walser Automotive Group, we try to value and appreciate our hardworking employees by celebrating achievements, offering performance-based incentives, and promoting a supportive team environment. If you feel your efforts have been overlooked, please reach out to your supervisor or HR representative to address your concerns. If there are specific suggestions or concerns you would like to discuss further, we invite you to utilize our anonymous HR hotline. We are committed to addressing employee feedback and finding ways to enhance our work environment. Thank you for sharing your thoughts with us. We wish you the best in your future endeavors!
1.0
Nov 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Good place to work for people that don’t have a formal education as they promote within.

Cons

Unfortunately if you’re not a Walser family member or know someone in the family, you’ll get treated different. CEO and CHRO preach their “values” and how they follow them in how they treat employees. I have seen it play out so many times where store managers have to step down because they are so overwhelmed with the pressure and hours, but “work like balance” and “family” is one of the values they speak about. Communication is not a strength of the company either. The organization labels itself as “fast and innovative”. Fast moving? Not really. But they use that definition as a way to cover up that they aren’t strategic enough to use change management to help employees embrace the change coming. They create a ton of change (often causing layoffs or mass quitting because employees don’t feel heard and feel like a number. One day someone is a rockstar and the next day, they are wanting to coach them out the door because the employee expressed some pushback or feedback. The upper management is terrified of GlassDoor.com - Everyone is in a silo, no collaboration and with little to no communication? It’s a recipe for disaster for any employee/culture which is why the executives are so afraid of this site. I have seen half the HR department turnover in all areas, top executives leave, GMs step down because of culture (and they try to cover it up because they don’t want to face the real problem of them not living up to the values they try to use to get you to stay). It’s a culture that rules out of fear, but at least at Thanksgiving time you get a frozen Turkey and ungenuine hug/handshake from the CHRO or CEO. I wish they would really stop trying to cover up where their short comings are. It’s not helping. Please really consider other places if you get an offer from Walser. It’s not worth the stress and favoritism you’ll face.

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Walser Response
3y
Thank you for taking the time to share this feedback with us. As the CHRO, I truly appreciate when both positive and negative sentiments are shared. Yet, my one hope has always been that our employees share openly when they are happy or less than satisfied while still working with us. I view those conversations as opportunities to understand perspectives in real-time. While making assessments from afar is easy, every change in our company and personnel is unique to the people and processes themselves. Often, the way to improve a situation is by learning about it. Feedback is always welcome. Ideas and improvements are valued. And while we’d always hope to learn about them in real-time, we lean into opportunities and reviews like this to improve. Thank you for reaching out. Please feel free to contact me anytime directly at sschultz@walser.com. -Sherry Schultz CHRO
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Glassdoor has 327 Walser reviews submitted anonymously by Walser employees. Read employee reviews and ratings on Glassdoor to decide if Walser is right for you.