Walser reviews

4.0

82% would recommend to a friend

(321 total reviews)
avatar

Andrew Walser

87% approve of CEO

67% positive business outlook

Walser has an employee rating of 4.0 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walser employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

321 reviews
3.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

techs were great to work with

Cons

sales members were outright rude to service.

avatar
Walser Response
2y
Thank you for taking the time to share your feedback with us. We appreciate your honesty and value all positive and negative opinions, as they provide valuable insights for improvement. We are sorry to hear you had encountered negative experiences with other members on our team. Our mission is for everyone to feel supported and respected, and we appreciate you bringing this to our attention. We work very hard to ensure that our sales and service teams are equally recognized but sometimes different work groups don't always come together as seamlessly. In many cases it can be incredibly hard to walk in another work groups shoes as techs and sales can often be wired so differently. Despite the differences we do pride ourselves on being respectful. If there are any specific concerns or comments you would like to discuss further, we invite you to utilize our anonymous HR hotline. Alternatively, you can also reach out directly to Chief Human Resources Officer Sherry Schultz, sshultz@walser.com We are committed to addressing employee feedback and finding ways to enhance our work environment and we thank you for sharing your experience.
5.0
Feb 6, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

-Great Company! -Process improvement and change are common as we are always trying to find a way to enhance customer and employee experience. - We focus on career pathing and training and have many internal programs to help our employees both personally and professionally. -We are family owned and operated and the ownership loves this business which makes me want to come to work and make a difference every day.

Cons

No cons worth mentioning at this time

avatar
Walser Response
2y
Thank you for your positive feedback! We're thrilled to hear that you appreciate our commitment to continuous improvement, career development, and our family-oriented environment. We're excited about the upcoming plans for 2024 and appreciate your encouragement to stick to the plan. If you ever have additional insights, feel free to share. We value your contributions to making our workplace great!
5.0
Jan 17, 2024

Great opportunity

Recommend
CEO approval
Business Outlook

Pros

Rewarding working environment with opportunities for growth

Cons

Working long hours and weekends

avatar
Walser Response
2y
Thank you for sharing your experience working with us. We are happy to hear you enjoyed the dealership environment and found it both rewarding and a place where you could grow in your career. To address the concern of long hours and working on weekends, know that we are actively exploring strategies to optimize work schedules and enhance efficiency without compromising on the quality of work. We value the hard work and effort our employees put in, and we are continuously looking for ways to improve work-life balance. Thank you for being an essential part of our team and we wish you the best in your future endeavors!
Viewing 61 - 63 of 321 Reviews

Glassdoor has 327 Walser reviews submitted anonymously by Walser employees. Read employee reviews and ratings on Glassdoor to decide if Walser is right for you.