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      Walser

      Engaged Employer

      Walser reviews

      4.0

      82% would recommend to a friend

      (321 total reviews)
      avatar

      Andrew Walser

      87% approve of CEO

      67% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Career opportunities

      3.9

      Senior management

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      Walser has an employee rating of 4.0 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walser employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      321 reviews
      3.0
      Jul 9, 2015

      Don't trust a word they say

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. They really do put family first. Flexible scheduling. Great co-workers, but lots of negativity towards the job (pay vs. expectations and workload)

      Cons

      First, complete lack of communication. I would come in at my scheduled time, and they had changed several processes overnight, but would not communicate that to the associates. Second, the service department prices services at whatever they think they can get away with, then reduces the prices back down if they get too many complaints. Finally, when they terminated me (for good cause, I will admit) I was offered immediate termination OR I could resign with 1 week of severence. I of course took the severence pay. When I applied for unemployment, thought, Walser DENIED that I was told that I would be terminated if I did not resign.

      avatar
      Walser Response
      10y
      Dear Former Walser Employee, Walser always strives to provide a positive work environment and employee satisfaction. We are always looking for new ideas and ways to stay number one in the market place and with that comes change and new processes. It’s never our intention for poor communicate. The Walser core values are used with every business decision and it’s our goal to always live true to them. • Do the Right Thing • Lead by Example • Display Positive Energy • Be Opened Minded We do appreciate the time you dedicated to our company and wish you the best of luck in your career. Thank you, Recruiting Director Walser Recruiting Email: careers@walser.com Phone: (952) 929-3535
      1.0
      Feb 8, 2015

      Service Advisor

      Serviceadvisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Immediate dept. Co-workers at the dealership store level are friendly, and for the most part helpful. However, the farther up the food chain (Management) will burn you at the stake if it means them being held accountable for any mistakes made by 'New Hires'. Unless, of course you do something that is positive...in which case they are first in line to take credit !!!...

      Cons

      'Training'...if that's what you call it! Has a lot to be desired. Especially after your in the designated location. Simple orientation procedures are NON-Existent although this ONE of SEVERAL points the recruiters and HR staff boast about once they feel you are a proper WALSER candidate! Make sure ALL of your compensation questions are CLEARLY answered & understood before you've committed to the position...they have a strange way of changing once your on boarded and have worked a few weeks. I was very hopeful and excited to start with this employer, until it became painfully obvious to me and my fellow 'New Hire' co- workers, that they love to sell 'the sizzle', and not 'the steak'. In other words, there is a lot of window dressing taking place with regards to Corp. image and 'CORE VALUES'. On a side note. Personally, I'm note one who is in the habit of 'bashing' a company publicly or on social media. However, my experience with this company can not go ignored. EMPLOYEE BEWARE...!

      3.0
      Nov 14, 2014

      A gret place to learn the process of how to sell new and used cars

      Customer specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Processes are very clean and highly automated.

      Cons

      Pay structure changed to a $17.31/hour which took away all the opportunities to eran extra income. Highly micro managed.

      avatar
      Walser Response
      11y
      Dear Former Employee, Thank you for your feedback and your 10 plus years of hard work. Walser strives to provide the best employee and customer experience possible. In order to stay ahead of the competition and continue to be an industry leader we must grow and change constantly. Our Customer Specialists have many opportunities to make above and beyond their hourly wage. I apologize if that was not clearly communicated while you were with us. Our main focus is to provide a Fast, East and Fair experience to our customers which requires detailed process to streamline our business. Walser is always looking for feedback that can help us learn and grow. I would like the opportunity to speak with you about your experience in detail to get a better understanding. Please reach out to the number below and I would be happy to listen and learn. Thank you, Director of Recruiting Email: careers@walser.com Phone: (952) 929-3535
      Viewing 13 - 15 of 321 Reviews
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      ReviewsWalser reviews

      Glassdoor has 327 Walser reviews submitted anonymously by Walser employees. Read employee reviews and ratings on Glassdoor to decide if Walser is right for you.