Wawa reviews

3.8

64% would recommend to a friend

(4,545 total reviews)
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Chris Gheysens

69% approve of CEO

55% positive business outlook

Wawa has an employee rating of 3.8 out of 5 stars, based on 4,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wawa employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
4.0
Jun 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Wawa treats its employees well and cultivates a real sense of internal community. A lot of people I met, both at stores and in corporate, had lost track of how long they'd been with the company. People are given work that actually helps the company succeed, and even low level corporate jobs feel important.

Cons

Part of the "Wawa is a family" attitude that gets dicey is when someone really just isn't a good fit for the position they're in, but hasn't really broken any rules. I saw a few instances where an employee wasn't right for their job but stayed in it for a while because managers and HR didn't press the issue.

1.0
May 13, 2012

Sstisfying but not fulfilling

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked at Wawa for 7 years. I like some of the local regular customers. I have worked at several stores and I generally like the people I work with and for. Once I was promoted to management I recieved a good pay raise.

Cons

The stores are usually in poor neighborhoods leading to some unsavory experiences. Very inconsistant with their teachings they definitely do not practice what they preach. A lot of favoritism and politics go into it. Who you know is crucial. Dead end if you are not apart of the in crowd. Load the work on you the higher up you go.

3.0
May 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Interaction with a great customer base. Ability to interact with peers. Great opportunity to develop management skills through workshops and training modules. Very technologically advanced. Constant expansion of store base and product choices.

Cons

In its constant quest to capture market share while still controlling costs, Wawa has expanded its offerings of food service products to the point where the labor and facilities needed to support these offerings is no longer in balance. By trying to be everything for everybody Wawa has lost sight of some core values that made the company a leader in convenience retailing. Value People has been contorted to mean value the bottom dollar at the expense of overextending the capabilities of its staff of associates. Do The Right Thing now means pushing more programs and products that increase the profit line but at the expense of associates working in facilities that are poorly set up to accommodate the changes. Do Things Right has completely lost its face value meaning of five years ago in a sea of documentation and unrealistic expectations of its associates.

Viewing 4495 - 4497 of 4,545 Reviews

Glassdoor has 4,655 Wawa reviews submitted anonymously by Wawa employees. Read employee reviews and ratings on Glassdoor to decide if Wawa is right for you.