Wawa Shift Manager/Customer Service Associate reviews

4.0

88% would recommend to a friend

(110 total reviews)
avatar

Chris Gheysens

81% approve of CEO

50% positive business outlook

Customer Service Associate; Shift Manager employees have rated Wawa with 4.0 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Customer Service Associate; Shift Manager professionals have a good working experience there. Wawa is rated in line with the average (within 1 standard deviation) by Customer Service Associate; Shift Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

110 reviews
3.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

ESOP Rewords - Gained stock overtime from working full time Promotions Attainable with Effort Good Reward system for Good Employees- Get Points as a reward to use to buy from their system (I.E Merch or Gift Cards)

Cons

Promotions come with possibly being relocated to somewhere further away making it less worth it Management varies, you can have a good support staff or an entirely unhelpful one, Pay is slightly above minimal Overnight shift although busy and profitable was undervalued

5.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits Stock options

Cons

None nothing but positive things to say

Viewing 4 - 6 of 110 Reviews

Glassdoor has 4,669 Wawa reviews submitted anonymously by Wawa employees. Read employee reviews and ratings on Glassdoor to decide if Wawa is right for you.