Wawa Shift Manager/Customer Service Associate reviews

4.0

88% would recommend to a friend

(110 total reviews)
avatar

Chris Gheysens

81% approve of CEO

50% positive business outlook

Customer Service Associate; Shift Manager employees have rated Wawa with 4.0 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Customer Service Associate; Shift Manager professionals have a good working experience there. Wawa is rated in line with the average (within 1 standard deviation) by Customer Service Associate; Shift Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

110 reviews
3.0
Aug 4, 2024

Corporate sucks

Recommend
CEO approval
Business Outlook

Pros

The only pro I have is good PTO

Cons

Upper management does not care about employees because as long as they are meeting budget to get their bonuses then why care if your understaffed

5.0
May 15, 2024

Wawa

Recommend
CEO approval
Business Outlook

Pros

Customer connection, Continously updating training, Advancement opportunities, Longterm benefits, Grounded company with continous expansion. Employee appreciation. Great team member support programs.

Cons

Mildly low yearly pay raises

4.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Great place to work with plenty of things to learn.

Cons

No consistency in hours. Not a guaranteed full 40

Viewing 7 - 9 of 110 Reviews

Glassdoor has 4,669 Wawa reviews submitted anonymously by Wawa employees. Read employee reviews and ratings on Glassdoor to decide if Wawa is right for you.