Wayfair reviews

3.1

39% would recommend to a friend

(6,868 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Sep 8, 2019
Recommend
CEO approval
Business Outlook

Pros

A lot of fun activities and festive office decor. Very good to staff during busy seasons. Potential for advancement in some departments.

Cons

Favoritism with some management. Some will simply refuse to assist employees with problems or provide better training if a representative is not performing to unreasonable metrics.

1.0
Aug 22, 2019

Terrible place to work

Recommend
CEO approval
Business Outlook

Pros

Decent starting pay. Benefits day one.

Cons

Everything else. HR is a joke, they constantly break the law with their FMLA practices. Management is down your throat about making their team look better then every other team with no sense of actual teamwork. Also be ready to take non stop back to back calls about the worlds most foolish problems because customers would rather call wayfair then fedex.

Viewing 418 - 420 of 6,868 Reviews

Glassdoor has 7,892 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.