They underpay and don't have career development opportunity. I took a $10K+ pay cut to come to the company and was told I'd likely stay at that compensation level for another two years. Instead of having true career development by promoting they pretend to have it by holding "development chats" and making you keep a "development tracker". They view feedback as part of this development which is fair, but it's slightly too frequent and not always thoroughly thought out. I have to check myself on this one because, like anyone, I have a bias against negative feedback. However, my feeling was that some feedback was only the opinion of my manager on how he would have approached something. It wasn't always objectively better. Feedback is good but the "feedback culture" at Wayfair needs to be tamed by some level of reflection. When I finally decided to leave I got a $40K base salary raise. They get by underpaying junior employees because many have been there since college and don't know anything different. They'll talk up their stock package as a pro but in reality it's another way for the company to keep control of your compensation since it has to vest. Compensation isn't everything but it can make a mediocre job more tolerable. The actual job wasn't great either. Everything is very structured. Simple conversations with external partners are supposed to follow a script and then be tracked in a database. Basic tasks requested by corporate are convoluted (e.g. every email is a novel that can take up to 10 min jst to read). Data tools are slow and hamper any fun/strategic parts of the job. The core of the job is customer service for suppliers. It's making tickets for them when they have issues and then providing updates. My life felt incredible mundane while working this job and I'm overjoyed to leave it.
