Wayfair reviews

3.1

38% would recommend to a friend

(6,876 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

my direct peers are incredibly smart, thoughtful people

Cons

indescribably inept leadership, obsession with metrics that make absolutely no sense and have 0 statistical validation, constant pivoting of strategies and/or lack of strategy whatsoever, flawed business model

1.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Major holidays off…. With a catch

Cons

They added mandatory overtime of 13 hours to the four day holiday week (Thanksgiving off) so it was worst than working a regular 5 day week. They only pay out commission once a month and once you leave they keep all the commission you haven’t been paid out yet. And nobody once tells you about this. Just a hidden clause in the employment agreement. Barely legal.

1.0
Jan 8, 2024

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

The pay is good, work life balance is good

Cons

The associates run this place! The talent team is incompetent. The likelihood of retaliation is 100 percent when you don’t agree with them. No leadership support. Discrimination is evident. They switch up your schedule and uproot your life in a moments notice. Totally difficult, egotistical upper management and HR. Don’t be involved in a one of their fake investigations it will go wrong for sure. Very clickable you have to be in the circle to move up.

Viewing 556 - 558 of 6,876 Reviews

Glassdoor has 7,900 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.