Wayfair reviews

3.1

38% would recommend to a friend

(6,878 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Aug 3, 2017

Crappy call center job

Recommend
CEO approval
Business Outlook

Pros

Free snacks Some of the employees

Cons

Poor management from frontline up to senior. They all only care about their own advancement and will not fight for you when you need help, which is often. Awful attendance policy and scheduling system. You can be hit with a negative point for being late even when there are system issues of their fault, which is often. You can get refused parts of your vacation days off which is totally unbelievable, forcing you to fight to correct it, find someone to cover your shift, or call in and get dinged negative attendance point. Lack of promotion opportunity - as they play favorites and respond positively to brown nosers. Totally brutal metrics where they expect you to do more and more yet pay no more money. Management that tattle tales to other managers when issues are brought up by reps to management. Poor website, poor freight network, poor support from other departments making the job that much harder and stressful.

4.0
Aug 2, 2017

Enginner

Recommend
CEO approval
Business Outlook

Pros

Amazing work environment four five

Cons

None at this time five

2.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Keg beer on tap on multiple floors Young company Culture Moves very fast Rising Ecommerec site that looks great on the resume

Cons

Wayfair on the engineering side uses and abuses you. They demand a ton from you and when you deliver there is zero reward. My entire department has been overturned in the 19 months i been there. I am the second most senior person on my team which is insane. Everyone else has either been pushed out(fired) or has since left. The raises are garbage and an absolute joke. I got above expectations across the board and got a 2% bump like geee thanks. The pay is subpair I have since decided to leave and received a 23k bump. They really try to rope you in with stock and the bonus but, even that isn't guaranteed. My friend got above expectations and got a 0% raise on the year because they deemed his salary outside of the pay band. He wasn't making much more then me. They are losing their top talent in droves all just too make the bottom dollar.

Viewing 6127 - 6129 of 6,878 Reviews

Glassdoor has 7,902 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.