Is Wayfair a good company to work for?

Wayfair has an overall rating of 3.1 out of 5, based on over 7,907 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 38% of employees would recommend working at Wayfair to a friend and 27% have a positive outlook for the business. The best reviews about Wayfair have been left by employees working as Marketing Co-Op , Technical Recruiter and Data Engineer .

Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

38% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (306) , Manager (202) , Senior Manager (147) , Senior Software Engineer (146) , Senior Analyst (124) , Recruiter (109) , Analyst (106) , Associate (94) , Business Analyst (80) , Senior Associate (77) , Intern (73) , Software Engineer II (73) , Account Manager (66) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 663 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 543 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 436 reviews)); "Good work life balance and clear KPIs" ((in 363 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 201 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 399 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 386 reviews)); "Senior leadership is poor and unchecked by corporate." ((in 287 reviews)); "Managers don't have experience and there's no guidance and direction for your job." ((in 270 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 177 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

What are the top reviewed Wayfair locations?

Boston , Ogden , Orem , Brunswick , Bryan , Bangor , Perris , New York , Austin , Layton , Cranbury , Hebron , McDonough , Houston , Atlanta , Salt Lake City , Erlanger , Athens , Springfield , Jacksonville , Dallas , Pittsfield , Big Flats , College Station , Mountain View , Seattle , Port Wentworth , Chicago , Wilmette , Denver

Wayfair reviews

3.1

38% would recommend to a friend

(6,881 total reviews)

Niraj Shah

29% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Dec 14, 2015

Pretty good overall

Home improvement (specialized sales)

Recommend

CEO approval

Business Outlook

Pros

- Free Dental -Free Life Insurance ($10,000) -Affordable Health Care options -Comission Structure -Free Snacks/Coffee/Juice

Cons

-10 minute breaks vs 15 -Doesnt seem to have a lot of opportunity for growth

5.0

Nov 2, 2015

Great Company for Hard Workers

Senior manager

Recommend

CEO approval

Business Outlook

Pros

A true meritocracy, Wayfair encourages all employees to share their ideas and contribute to make the company succeed. There's great access to senior leadership, plenty of networking and social opportunities (after-work panels, sports leagues, volunteering opportunities, etc.), and a ton of responsibility from day one. The new office space in the Copley Place Mall is beautiful, with open seating, gorgeous Wayfair products, and plenty of conference room/break room spaces. The company is growing like crazy (just look at the quarterly earning statements), so it's truly a once-in-a-lifetime opportunity right now. There aren't a lot of other companies that are public, growing at a similar rate, and that have the market cap that Wayfair has. As it continues to open more offices and grow teams, opportunities abound.

Cons

There aren't a lot, as long as you're a self-starter. Wayfair doesn't do a lot of hand-holding, so if you're looking for automatic promotions, career paths that are spelled out for you, or other things like that, you may be a bit disappointed. Additionally, internal planning still leaves something to be desired. The company's growing really fast, and that's great; but sometimes things get overlooked and we need to play catch up to accommodate that growth. It can be frustrating, but in a lot of ways, that's what makes it fun and exciting, too.

2.0

Sep 10, 2015

Avoid at all costs, lost startup appeal with a not so bright future

Associate director supplier operations

Recommend

CEO approval

Business Outlook

Pros

Seemingly a young work place with a fair amount of energy, cool benefits in the form of pod outings, upward mobility at lower levels

Cons

Very little vision or commitment to a path, poor wages for young workers, little work life balance where generally wasted efforts seem to be rewarded in place of real results.

Viewing 649 - 651 of 6,881 Reviews

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Jobs at Wayfair

Staff Software Engineer, Frontend Platform Architecture and Infrastructure

Staff Software Engineer, Frontend Platform Architecture and Infrastructure

Visual Merchandising Associate

Wayfair

Wayfair reviews

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Ratings by demographic groups

Reviews by job title

Pretty good overall

Great Company for Hard Workers

Avoid at all costs, lost startup appeal with a not so bright future

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