Wayfair Customer Service Representative CSR reviews

Users say... "There are also some really great people that you'll meet and be able to work with." "Great culture and lots of people right out of college to make the transition into a new job easy." "Good benefits and they tend to listen to employee opinions (in my department anyways)" "Good work life balance and clear KPIs" "I am on the promotions team and oh boy I have the best manager and a great team to learn from." 

Users say... "Poor management and little to no change in a company that doesn't seem to know what they are doing" "They pay is low and they set the bar so high you would never reach it." "There may be an absence of trust between senior leadership and the employees according to my manager" "Just because an employee has been there the longest doesnt make them a good lead or manager." "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts."