Wayfair reviews

3.1

39% would recommend to a friend

(6,861 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Dec 4, 2018

B2B Account Manager

Recommend
CEO approval
Business Outlook

Pros

- WAS a fun place to work - Supportive atmosphere - Reasonably good pay for little to no experience - Good benefits

Cons

- Minimal opportunity for advancement - Mid-2018 they hired a bunch of external managers which degraded their once awesome culture - Upper management has been rolling out new initiatives that have changed the role from sales to call center

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Wayfair Response
7y
Thanks for sharing this feedback. As you mentioned, we take great pride in creating a supportive atmosphere for our employees. Additionally, creating new growth and development opportunities is also very important to us. We are sorry to hear that you feel this way about your experience thus far. We suggest you connect with HR to address the concerns you've raised here.
3.0
Nov 11, 2018

Senior Manager

Recommend
CEO approval
Business Outlook

Pros

Smart, driven people. Collaborative workspace.

Cons

Company focuses entirely on short term versus long term strategy. People are made to feel dispensable.

Viewing 142 - 144 of 6,861 Reviews

Glassdoor has 7,884 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.