Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jul 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The 50% off open box items ( which are no longer) The vacation time renewed twice a year.

Cons

Management only seems to care about the KPI’s. During the craziest time of the year, the Coronavirus pandemic, they lacked telling customers the honest truth about delivery dates which in turn would have 2000-3000 calls in que. It was call after call and no help from management. We were still expected to keep good numbers even with everything going on. Management was never around as they were in meetings all the time. All the time! Never during the year I was there was I spoken to about career advancement. I was given stock for being there a year which they saw fit in taking when I quit. How is that fair when I earned that?

1.0
Jun 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Steady paycheck, free gear and free food

Cons

Lack of communication, lack of management communication, lack of leadership, promotions based on who you know an not what you know, favoritism, a bit of racism and inequality, rules Taylor's made to fit one group,lack of structure

1.0
Jun 22, 2020

Pathetic company

Recommend
CEO approval
Business Outlook

Pros

Lot of politics , no growth

Cons

No growth, manager can screw you. Bad tech stack

Viewing 223 - 225 of 6,864 Reviews

Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.