Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Oct 4, 2017

Very disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It used to be a tight-knit ran company where people were actually having fun and working.

Cons

There is no room for advancement whatsoever you basically have to know somebody to get any higher. They completely burn you out daily and give these very high expectations with minimum pay. There is absolutely no way to get any time off longer than 2 days without having to take a point or risk being fired. The change in management is so up and down and constantly reversed. Many promises have been made none of them have happened if anything it has gotten worse. If you can make it past 2 years congratulations. Also having no control over your schedule whatsoever is awful when some people are being told they can do part-time and then some people are told they absolutely cannot do part-time. Some employees can go and come as they please once their job is done when other employees have to be clocked in logged in with very minimal break time. 10 minutes break time after 3 hours and 30 minutes for lunch.

1.0
Sep 29, 2017

Don’t do it!

Recommend
CEO approval
Business Outlook

Pros

Casual work environment Smart coworkers Great office location Fun culture Glass door- you’re asking for me to write a lot of pros!

Cons

Very political Lacks transparency- especially within levels of management Little to no regard for their people Too many former consultants Poor internal systems

2.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Free snacks Learn from mistakes of others Lots of solving problems that shouldn't exist

Cons

NO work/life balance EXTREMELY LIMITED room for growth Cliques everywhere No collaboration No job security

avatar
Wayfair Response
8y
Thank you for taking the time to provide feedback and I’m sorry that you had a poor experience at Wayfair. Our Engineering team has grown tenfold over the last five years, and we are still growing very quickly! As we scale, there have been hurdles along the way, but we always try to keep our employees engaged, challenged and aware of all the open roles and opportunities on the team. We want our engineers to feel comfortable raising their hands and taking on new things, and I hope we continue to push this point. A couple of the other topics you mention are ones the Engineering department has worked steadily to improve over the past couple of years. Work/life balance is something we encourage, with flexibility in working hours and competitive time off. While I’m encouraged by the progress we’ve made, I’m sorry we weren’t able to address them for you. Collaboration is also very important to us – many of our software teams work in cross-functional groups and are encouraged to speak up with questions or concerns – and while it’s tough to get that exactly right at a large organization, we encourage our employees to speak up when we’re not doing it as best as we could so we can continuously improve.
Viewing 250 - 252 of 6,864 Reviews

Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.