Is Wayfair a good company to work for?

Wayfair has an overall rating of 3.1 out of 5, based on over 7,889 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 39% of employees would recommend working at Wayfair to a friend and 27% have a positive outlook for the business. The best reviews about Wayfair have been left by employees working as Marketing Co-Op , Technical Recruiter and Data Engineer .

Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (80) , Senior Associate (76) , Intern (73) , Software Engineer II (72) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 676 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 535 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 446 reviews)); "Good work life balance and clear KPIs" ((in 341 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 183 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 405 reviews)); "The pay is low and they hold you at specific positions until you have worked in that position for at least 3 months." ((in 378 reviews)); "Senior leadership is poor and unchecked by corporate." ((in 285 reviews)); "Just because an employee has been there the longest doesnt make them a good lead or manager." ((in 269 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 179 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

What are the top reviewed Wayfair locations?

Boston , Ogden , Orem , Brunswick , Bryan , Bangor , Perris , New York , Austin , Layton , Cranbury , Hebron , McDonough , Houston , Atlanta , Salt Lake City , Erlanger , Athens , Springfield , Jacksonville , Dallas , Pittsfield , Big Flats , College Station , Mountain View , Seattle , Port Wentworth , Chicago , Wilmette , Denver

Wayfair reviews

3.1

39% would recommend to a friend

(6,865 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by demographic groups

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Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews

3.0

Jul 5, 2017

Good Place to Work, Be Prepared to Demand More

Product manager

Recommend

CEO approval

Business Outlook

Pros

Typical Tech Office Culture - Play hard, party hard (office has kegs) Good Pay/Compensation Offers Good Hard Perks - Insurance, 401K, Stock Options Offers Good Soft Perks - Discounts (both at Wayfair and with other services) Free Snacks/Coffee/Beer Diversity

Cons

Restrictive for Creatives/Innovators Middle Management is weak and often lacks technical acumen No formal grooming/career growth process Lots of turnover is some operational teams

1.0

Jun 26, 2017

Proceed at your own risk.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can learn anything and everything you want, but you better teach yourself. You have free beer if you need to forget your troubles. You will join a growing collective of people that will relate to every complaint you can think of.

Cons

When they say jump, you say how high. That or enjoy the same position you entered in for years until your manager resigns before you and maybe you get their job. Your work load will engulf and dominate your mind. When you finish, you can prepare yourself to do more for your next assignment without any substantial appreciation or acknowledgment. The work you complete impacts approximately 1/2000 people who will have no clue what did and why they asked for it.

1.0

Jun 20, 2017

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Free snacks, furniture giveaways, stock and company growth.

Cons

if you're single, have no kids, not married, and are consumed with working then this is the place for you. They will chew you up then spit you out. Gave me a PIP review only after my third month then let me go. Even after working 12 hours days almost everyday. They expect you to fly all the way across the country, work a whole shift, then fly out that night. Thats wrong in so many ways. Plus they expect you to use your personal cell phone for work when you actually need a company one.

Viewing 253 - 255 of 6,865 Reviews

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Jobs at Wayfair

Sales Development Representative

Virtual Category Sales Specialist

Warehouse IT Associate

Warehouse IT Support Associate

Wayfair

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Good Place to Work, Be Prepared to Demand More

Proceed at your own risk.

Operations Manager

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