Wayfair reviews

3.1

39% would recommend to a friend

(6,865 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
May 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits and compensation. Fun culture.

Cons

Seems to combine the worst parts of a large, established tech company and a startup, all to the end assuaging an inferiority complex with Amazon. "A tech company that sells furniture" is one of their motto, which in practice means a lot of arbitrary use of in-house tech tools and resources misspent on developing proprietary techs the engineering department can't sufficiently support. Poor communication channels between project managers and senior engineers. All assessments had to pass through project manager with non-tech background before reaching me. Never got to hear personally from senior engineers about my performance. Let got after several months with no warning. Up to that point I'd received no feedback indicating that my performance needed improvement. Given no thorough explanation and no opportunity to speak to the engineers who made the final call. Hard to recommend a company that treats its recent hires as being completely expendable and deserving of no due process.

1.0
Mar 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Good place to make friends for people right out of college

Cons

Pay is horrible. The managers treat their employees like they are children. Micromanaging is constant and it's pretty impossible to get promoted unless you are a suck up. People say it's fun and that the snacks and social aspect are great but it's not worth all of the negatives. I would not recommend taking a job here unless it is your last resort. Even then I would reccomend taking a restaurant job over Wayfair...you will probably make more money.

2.0
Mar 10, 2017

Very Low Pay - Management change needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Snacks are abundant including fruit. Definitely some smart people. Benefits are decent including employee discount. Company wants to succeed.

Cons

Very low wages - company expects everyone to take a MAJOR cut back in pay. They force all new hires into salary bands which are not set to market. Definitely areas where leadership needs to be replaced now that the company has scaled, but it doesn't seem like anyone plans to do anything about it. Lack of controls in many areas. Incredibly long hours are expected because of lack of proper resource allocation.

Viewing 256 - 258 of 6,865 Reviews

Glassdoor has 7,889 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.