Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 552 reviews left anonymously by employees. This rating has been stable over the past 12 months. 85% of employees would recommend working at Waystar to a friend and 80% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

85% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 44 reviews)); "Great benefits and holiday schedule." ((in 35 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 27 reviews)); "Great leadership in our CEO and upper management." ((in 23 reviews)); "Everyone is very helpful and wants you to succeed." ((in 21 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to peer organizations" ((in 26 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 11 reviews)); "Benefits Could Improve: While the basics are covered, some competitors offer stronger benefits packages and more competitive PTO" ((in 3 reviews)); "Until recently all of the executive leadership featured no ethnic diversity." ((in 2 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

85% would recommend to a friend

(530 total reviews)

Matt Hawkins

91% approve of CEO

80% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Waystar has an employee rating of 4.2 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

530 reviews

5.0

Dec 15, 2023

Solid company with a great mission!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I just began my journey with Waystar a few months ago, and so far it's been a wonderful experience. You can tell everyone here believes in the worthwhile mission and I have had a great experience with onboarding.

Cons

I can't think of any at the moment. Although the company is requiring return to office in January, they seem to be flexible with an emphasis on work/life balance which is much appreciated!

Waystar Response

2y

We are proud of our unique Waystar Welcome program and are glad you enjoyed it! Thank you for your review.

5.0

Dec 14, 2023

Waystar is Welcoming!

Application-engineer

Recommend

CEO approval

Business Outlook

Pros

Waystar and its employees always like to make a normal day feel significant, either by bringing snacks, or an organized group activity. This makes a normal week feel special, and makes me excited to come to work.

Cons

If your new and introverted be prepared to be in every conversation because everyone wants to get to know you!

Waystar Response

2y

Thank you for your review! Our team members exude our value of kindness and care about creating a positive environment where each week can feel joyful and fun. We wish you the best on your Waystar journey.

4.0

Dec 11, 2023

Great company with room for improvement

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great people and benefits. Challenging work with reasonable expectations.

Cons

No clear structure for career pathing.

Waystar Response

2y

We appreciate your post! We strive for greatness in both our mission towards simplifying healthcare payments and the workplace for our team members. We are focused on team member development and actively investing in and implementing additional tools that will provide greater clarity for career pathing. Please reach out to your direct leader or Strategic Business Partner to discuss your development.

Viewing 298 - 300 of 530 Reviews

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Jobs at Waystar

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Technical Support Analyst

CDI Clinical Performance Auditor

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Waystar

Waystar reviews

Ratings by category

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Solid company with a great mission!

Waystar is Welcoming!

Great company with room for improvement

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