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Waystar

Engaged Employer

Waystar reviews

4.2

85% would recommend to a friend

(530 total reviews)

Matt Hawkins

91% approve of CEO

80% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Waystar has an employee rating of 4.2 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

530 reviews
5.0
Dec 28, 2021

The Best Company Ever

Account executive
Recommend
CEO approval
Business Outlook

Pros

Their training for new hires is the best I have ever received. It is a lot of information and can be a bit overwhelming if you are new to the industry. However, their training team is awesome, supportive, caring are always their to answer any questions. I just cannot say enough good things about them. They give back to the community which I love because I like helping people. Their values align with my values. So far, everything is better than what I expected!!

Cons

The only thing is their salary is low for my position, but other than that I cannot think of anything negative about Waystar.

avatar
Waystar Response
4y
Thank you for your feedback. We consider ourselves lucky to have Matt Hawkins at the helm. We’re so glad to hear you enjoyed and benefited from our onboarding program. We’re committed to providing team members with an immersive, holistic onboarding program where they can gain an understanding of our business and build lasting relationships. Please feel free to reach out to your leader or the People team with compensation concerns.
5.0
Dec 22, 2021

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Management that listens (recently allowed functional leaders to determine wfh vs office, as opposed to everyone work from office) - Fast paced - Futuristic - Invests in company's and team members' growth

Cons

- Can be chaotic due to several acquisitions - Teams could collaborate more - Some leaders have been around for a long time, which can result in lack of growth for other folks

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Waystar Response
4y
Thank you for your feedback. We’re excited to hear you have enjoyed many aspects of your experience so far. At Waystar, our leaders listen to team members and are invested in their growth and career goals. We are disappointed to hear you have experienced a lack of collaboration with some team members. We are evaluating how to best to address this issue, especially in the case of acquisitions.
4.0
Dec 21, 2021

Good

Account executive
Recommend
CEO approval
Business Outlook

Pros

Good company, great work life balance and lots of opportunity to make money if you can sell

Cons

no residuals, training is lacking when it comes to understanding products

avatar
Waystar Response
4y
We’re excited to hear you have enjoyed the culture here at Waystar. Our team members are our top asset, and we believe in doing everything possible to ensure they have work/life balance. When it comes to training, please reach out to your leader to discuss training opportunities. Waystar provides training stipends for all team members, including tuition reimbursement. Additionally, all team members have access to a variety of LinkedIn Learning courses. If you want additional info on this, you can reach out to the People team.
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Glassdoor has 552 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.