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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (527 total reviews)

      Matt Hawkins

      91% approve of CEO

      79% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.1

      Senior management

      4.0

      Career opportunities

      3.7

      Compensation and benefits

      Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      527 reviews
      5.0
      Jan 7, 2022

      Great Experience So Far!!!

      Commercial operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is very focused on both people and success. The company has a core set of values and the importance of those values are discussed regularly during team meetings and town hall events. Working from home has been a nice changes as I came from a job that was required to be in-office 5 days a week. I was a little concerned that working from home would feel isolated but that has not been the case as Waystar has a standing rule that all calls are done on video. This makes a huge difference in feeling that you remain connected with your group. Everyone that I have met or worked with so far is very friendly, helpful, and professional. All in all while I have only been here a few months the experience has been great so far and I am glad I made the decision to join the Waystar team.

      Cons

      I really haven't seen anything that gives me concern at this point.

      avatar
      Waystar Response
      4y
      We’re glad to hear you appreciate the leadership and collaborative culture at Waystar. We’re thrilled to hear your experience has been a positive one and thank you for your helpful feedback.
      5.0
      Jan 3, 2022

      Fantastic, employee centered company.

      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Waystar definitely puts their employees first in everything they do. I've only been here a couple of months and they've already done more for me than any other company I've worked for. Benefits are amazing! They are very welcoming and live their company values every day.

      Cons

      Can't really think of anything at this time.

      avatar
      Waystar Response
      4y
      We are glad to hear you have enjoyed your experience here at Waystar! We work hard to create an environment where team members feel valued and supported. Our values are more than words—they’re goals we strive to achieve every day, and we’re happy to hear it shows.
      5.0
      Dec 28, 2021

      The Best Company Ever

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Their training for new hires is the best I have ever received. It is a lot of information and can be a bit overwhelming if you are new to the industry. However, their training team is awesome, supportive, caring are always their to answer any questions. I just cannot say enough good things about them. They give back to the community which I love because I like helping people. Their values align with my values. So far, everything is better than what I expected!!

      Cons

      The only thing is their salary is low for my position, but other than that I cannot think of anything negative about Waystar.

      avatar
      Waystar Response
      4y
      Thank you for your feedback. We consider ourselves lucky to have Matt Hawkins at the helm. We’re so glad to hear you enjoyed and benefited from our onboarding program. We’re committed to providing team members with an immersive, holistic onboarding program where they can gain an understanding of our business and build lasting relationships. Please feel free to reach out to your leader or the People team with compensation concerns.
      Viewing 442 - 444 of 527 Reviews
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      ReviewsWaystar reviews

      Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.