Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
4.0
Feb 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

I do not have any cons

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Waystar Response
6y
We’re glad to hear it! Thanks for sharing your experience. Please remember to refer any top talent in your network, so that we can add more great team members to our Waystar family!
1.0
Feb 5, 2020

Waterboarded with Kool-aid

Recommend
CEO approval
Business Outlook

Pros

If you ever wanted to be flooded with company logo swag, this is the place. Cups, jackets, shirts, frisbees, etc will be thrown at you - like the sugar in the koolaid it's plentiful and leaves a bad taste in your mouth.

Cons

You'll be promised the vision and lured by the possibilities under the guise of fixing healthcare, then you're job will change 2-3 times within a year and you're told you are welcome to leave it you don't like the changes to your role that you didn't sign up for. Healthcare is not being fixed through the claim billing and revenue cycle. You'll be told people are the best part of Waystar (koolaid) all while management (Ric) and his cronies are plotting your departure. There is no room for advancement as the cronies are already promised those positions and if you aren't a crony, you'll rot in your current role or get pushed downward.

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Waystar Response
6y
We’re truly sorry that you did not have a better experience in your time with Waystar. We are a fast-moving company with a growth mindset, and we love to see our team members succeed. Career development is a collaborative process and Waystar strives to empower our team members to achieve their goals and move into roles they find satisfying. We have a long road ahead of us in our mission to simplify and unify the revenue cycle, but we are just happy to do our part in supporting our healthcare communities in this difficult time.
3.0
Feb 4, 2020

It's okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- fun culture - pizza Friday's - free coffee

Cons

- there is a lot of favoritism

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Waystar Response
6y
We’re happy to hear that you’ve enjoyed the culture that we’ve worked so hard to build here at Waystar! We truly want our team members to feel valued, as we could not complete our mission of simplifying and unifying the revenue cycle without talented people like you. If you are open to discussing this with your leader or someone in People Operations, we’d welcome the opportunity to help brainstorm on how we can improve your experience. Please let us know where we can help!
Viewing 478 - 480 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.