Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
5.0
Mar 17, 2020

N/a

Recommend
CEO approval
Business Outlook

Pros

Great team environment and culture

Cons

Not enough staff to efficiently assist clients

avatar
Waystar Response
6y
We’re happy to hear you enjoy the culture your team has built (we imagine you’ve played an important part in that, too)! Having the right team around you can make even the toughest days rewarding ones. If you have ideas on how we can more efficiently care for our clients through improved tools or processes, please let your leader know. We would love to hear your ideas!
3.0
Mar 2, 2020

Great Company but overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company and the people are great, the benefits, and work life balance is great.

Cons

The workload expected on employees is extremely high and the pay doesn't meeting industry standards

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Waystar Response
6y
We agree that Waystar is made up of high-performing team members, always ready to make a difference. With our recent acquisitions and subsequent growth, there definitely has been a lot of new work for us all to step into. While we do work very hard, we know balance is important – we’re glad you experienced that during your time here. We very much appreciate the efforts that our team members make towards improving the lives of our clients, and therefore, our communities and hope to show them that appreciation as often as possible, in as many ways as possible. Thank you for the feedback.
5.0
Feb 29, 2020

LOVE this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Good pay -Clear expectations as to what is expected of you -Good Management -All suite level Executives are so nice and easily approachable. The last organization I worked at, the CEO and other senior level executives wouldn’t acknowledge anyone else. Here I am at Waystar, casually having conversations with my CEO who generally cares about the organization and it’s employees. -Great culture -Constant training opportunities -proven growth. Several opportunities to be promoted into another role

Cons

None that come to mind at the moment.

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Waystar Response
6y
We’re so thankful for all the kind words and are encouraged that you are seeing good things happen for your career here at Waystar. We are a values-based organization, and those values are modeled all the way to the top of the organization. Let us know how we can help ensure your continued growth. Here’s to hoping your future continues to look bright!
Viewing 475 - 477 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.