Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 39 reviews)); "Great benefits and holiday schedule." ((in 34 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 24 reviews)); "Great Leadership and managers." ((in 24 reviews)); "Everyone is very helpful and wants you to succeed." ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 27 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews)); "compensation low, not a lot of room for growth" ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.0

Career opportunities

3.8

Compensation and benefits

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

526 reviews

5.0

Jan 27, 2019

This is my review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work and grow

Cons

No cons because the company is great

Waystar Response

7y

Awesome! So glad you love it at Waystar! Thanks for taking the time to let us know your thoughts.

1.0

Jan 25, 2019

Keep Looking.... Waystar is not a employee friendly environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

2 great companies before the merger. Work from home opportunities for some.

Cons

New Waystar has completely destroyed 2 great companies. Leadership is horrible, nepotism is the blatant. HR is a joke here, truly unprofessional and unethical. Waystar has decided to remove legacy employees by firing them for performance to save on severance packages. compensation is well below market average. No advancement opportunity, Promises made at merger that all would be rewarded for their hard work, but instead legacy employees are systematically fired or left due to dysfunctional environment.

Waystar Response

7y

Thank you for sharing your opinion. Combing two top performing companies provides many opportunities and certainly temporary challenges for us to work through. We work hard every day to incorporate the best of both companies and provide product solutions our clients can benefit from. Waystar strives to be an award-winning company and in doing so, have imparted on a journey to make it happen. Company-wide cultural initiatives are under way to further engage, develop and reward our team members. We wish you the best of luck in your next career opportunity.

3.0

Jan 17, 2019

It’s ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free Breakfast Bonus Co-workers are great

Cons

Pretty sure higher ups are lying to everyone

Viewing 505 - 507 of 526 Reviews

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Jobs at Waystar

Site Reliability Engineer II

Louisville, KY

View job

Solution Adoption Enrollment Specialist, Strategic Accounts

Sr. Product Marketing Manager

Solution Adoption Consultant

Waystar

Waystar reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

This is my review

Keep Looking.... Waystar is not a employee friendly environment

It’s ok

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