Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      1.0
      Feb 24, 2018

      Think Twice

      Growth team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked here for several years. Navicure used to be a great place to work. It was a small, tight-knit company. The co-workers are great and I used to enjoy the atmosphere in the office. Breakfast on Friday and coworkers that genuinely care about eachother.

      Cons

      Navicure was acquired in 2017 and since then, things haven't been the same. Especially since we acquired ZirMed. It's expected that employees work around the clock: evenings, nights and weekends. Micro-managing from the very top is at an all-time high and leadership can't make up their minds on what is expected so we jump through hoops and then the hoops change. The message that is continually reiterated is that once we are integrated, we are going to buy another company and do it again. So be warned, this culture isn't changing.

      avatar
      Waystar Response
      8y
      Thank you for sharing your perspective – we appreciate any and all input, as we take feedback seriously. In addition to taking care of our clients, we also strive to create a positive and productive work environment for our team members, and during times of change, it’s even more important. We encourage you to talk with your leader about your thoughts and suggestions on how we can improve communication and processes to achieve our goals together. I’ll also make myself available if you’d like to discuss as well. Thank you very much - Susan
      3.0
      Feb 12, 2018

      Is it a great place to work?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed environment Free breakfast fridays Personal days

      Cons

      Low salaries understaffed in certain areas

      avatar
      Waystar Response
      8y
      Thank you for taking the time to leave this recommendation. As we continue to integrate and grow as Waystar, we will further strengthen our culture and provide incredible career opportunities for our team members. If you have thoughts on how we can continue to grow, integrate, and implement processes and systems successfully for our clients, I encourage you to share your ideas with your leader. Thank you again for taking the time to share your recommendation! - Susan
      4.0
      Feb 6, 2018

      I love this place!

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful people work here. Everyone is very nice and helpful. The work is challenging.

      Cons

      Structured training for new hires would be good.

      avatar
      Waystar Response
      8y
      The Waystar Leadership team appreciates you taking the time to share your positive experience with us! We agree our new hires deserve an even better onboarding experience and exciting plans are in place to design a world-class onboarding experience where team members can learn about our mission, purpose and values and their role to help us simplify and unify the healthcare revenue cycle management. Keep the great suggestions coming – we value them! – Susan
      Viewing 523 - 525 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.