Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
5.0
Jun 23, 2025

Feeling Right at Home from Day One

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic onboarding experience – thoughtful, organized, and truly welcoming. I felt set up for success from day one. Incredible people – smart, kind, and collaborative. Everyone’s eager to help and make you feel like part of the team. Strong, present leadership – approachable, transparent, and genuinely invested in both the business and the people. Culture actually lives up to the hype – everything I hoped it would be, and then some. Clear sense of purpose – the company’s mission and values are felt day-to-day, not just words on a wall. Exciting time to join – there’s great momentum, and you can feel the energy and drive across teams. People-first mindset – leadership balances high performance with humanity.

Cons

Honestly, none so far — the experience has exceeded expectations.

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Waystar Response
11mo
It is important to us that every team member feels welcomed, supported, and energized from their first day so they can show up committed and ready to propel our mission of simplifying healthcare payments. Thank you for posting, and welcome to Waystar!
5.0
Jun 21, 2025

healthcare

Recommend
CEO approval
Business Outlook

Pros

awesome environment to work in

Cons

not many . it was awesome

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Waystar Response
11mo
We appreciate you highlighting our great workplace culture – thank you for posting!
5.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Truly a really great company that cares a lot about their values and works hard to create an incredible culture.

Cons

So far, so good. I can make a difference here and voice any concerns that I have.

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Waystar Response
11mo
Our eight core values are the foundation for our amazing workplace culture and our focus on audacious innovation. We believe that every voice contributes to making Waystar unique and successful! Thank you for your feedback!
Viewing 70 - 72 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.