Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
5.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible, Innovative, Work-life balance, Future-proof

Cons

I have no cons at this time.

avatar
Waystar Response
11mo
Thank you for recognizing our culture that fosters growth for our team members and clients alike! Please review the Leadership Capabilities pyramid with your leader to learn more about career development. As you continue to progress in your role, your total rewards opportunity grows with you!
5.0
May 9, 2025

My Experience With Waystar

Recommend
CEO approval
Business Outlook

Pros

Fantastic culture Everyone willing to help Great training (and continuous training) A certain “demeanor” amongst people that is confident but also humble Processes that are in place are efficient and logical The opportunity to make great money

Cons

No cell phone reimbursement for sales reps

avatar
Waystar Response
11mo
Thank you for recognizing our wonderful workplace culture where we continue to strengthen our team member experience and growth opportunities. Our team is the driving factor for our mission to simplify healthcare payments. Cell phone reimbursement is based on job type, classification, and work hours – please reference and the Handbook and check with your leader to see if you are eligible.
2.0
Apr 27, 2025

Corporate Dystopia

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free lunch on Wednesdays!

Cons

- Incredibly long hiring process; bankrupted me. - Poor management - Vague expectations of work - Seemingly every 4 weeks there is some corporate event; preventing work. - Poor onboarding process.

avatar
Waystar Response
1y
Thank you for your feedback. Our overall new hire and team member experience is important to us, which is why we continue to hold a comprehensive in-person Waystar Welcome program for new team members, and work to provide ample engagement and benefits for all. Being together in-office helps us foster more opportunities to connect! If you’d like to share more about your experience, please reach out to peopleteam@waystar.com.
Viewing 76 - 78 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.