Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
3.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a helpful business model. Management was mostly easy-going.

Cons

Relatively short training period. Pay was a little low at the time.

avatar
Waystar Response
1y
Thank you for your feedback. We take pride in our mission to simplify healthcare payments, leadership, and team members! We offer a comprehensive 3-day onboarding program to Waystar but are always looking to make role-specific training even better. We also utilize market data and salary analysis to stay aligned with industry standards.
5.0
Mar 13, 2025

Best Company Ever

Recommend
CEO approval
Business Outlook

Pros

Love this company. People are very helpful and want you to succeed

Cons

I do not have anything negative to say

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Waystar Response
1y
Thank you for recognizing our great team and we appreciate your positive review! Let us know if there's any way we can support you in achieving your highest potential.
5.0
Mar 11, 2025

Values - Leadership Practices What They Preach

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

During my initial days with the company, I had the unique opportunity to hear from all the leadership within the organization, which is a rarity in other companies. One of the key foundations during this period was the company's values: eight core values surrounding a central one - "Best Life, Always." During this time, each leader shared their favorite value and the reasons behind their choice. As the days progressed, I witnessed these values being exemplified in remarkable ways. The communication is exceptional, and leaders genuinely want you to succeed - you are not "just a number." I deeply appreciate the organization's overall passion for excellence. When you see your leaders striving for their best, it inspires you to do the same. The benefits are highly competitive, and I have been thoroughly impressed by all that is offered to employees. Overall, I am delighted to be a part of this company.

Cons

One area of concern is the compensation. I believe the pay could be higher considering the work performed. However, what has kept me here are the company's values, the positive culture, and the excellent benefits.

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Waystar Response
1y
Thank you for your review! Our leaders, who live our core values every day, inspire a culture where team members can truly succeed. We care about meeting the needs of our team members through a comprehensive benefits package. Through salary analysis and market data, we continue to align with industry standards. As your impact and contributions grow, so can your total rewards!
Viewing 85 - 87 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.